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Old Town Italy - Umhlanga

Italian
Location Pointer 39 Meridian Drive Umhlanga Rocks, Durban, 4319
4.5
(1488 reviews)
RR
Favourite

Attributes

  • Child Friendly

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The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Opening Hours

  • Monday 07h00 - 17h00
  • Tuesday 07h00 - 17h00
  • Wednesday 07h00 - 21h00
  • Thursday 07h00 - 21h00
  • Friday 07h00 - 21h00
  • Saturday 07h00 - 21h00
  • Sunday 07h00 - 17h00

Reviews (1488)

4.5 out of 5.0
Based on the past 12 months
Food 4.4
Value 4.3
Service 4.5
Ambience 4.6
  • AYUSH Dined: 4 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 13 Jul 26
    I absolutely loved the entire vibe and the food was just amazing. My Girlfriend was pleased as it was her first time there and it exceeded her expectations. I would highly recommend going there for a nice occasion.

    Old Town Italy - Umhlanga responded on Mon 13 Jul 26:
    Dear AYUSH, Thank you for your lovely feedback. We are so pleased to hear that you enjoyed the atmosphere and the food, and that your girlfriend’s first visit lived up to expectations. It means a lot to know you would recommend us for a special occasion. Warm regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Shalani P. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service N/A
    Ambience 5.0

    Reviewed on: Mon 13 Jul 26
    Love the food it was amazing and the ambience . Service was good

    Old Town Italy - Umhlanga responded on Mon 13 Jul 26:
    Dear Shalani, Thank you for your lovely feedback. We are delighted to hear that you enjoyed the food, ambience, and service during your visit. We truly appreciate your support and hope to welcome you back again soon. Warm regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Gaby Dined: 1 week ago
    4.8
    Food 4.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 11 Jul 26 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Mon 13 Jul 26:
    Dear Gaby, Thank you for the wonderful rating. We truly appreciate your support and hope to welcome you back to Old Town Italy Umhlanga again soon. Warm regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Nikaylin G. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 10 Jul 26 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Mon 13 Jul 26:
    Dear Nikaylin, Thank you so much for your wonderful rating. We are delighted you enjoyed your experience at Old Town Italy Umhlanga and appreciate you taking the time to share your feedback. Warm regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Prathna Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 05 Jul 26 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Mon 06 Jul 26:
    Dear Prathna, Thank you for your fantastic rating. We truly appreciate your support and look forward to welcoming you back for another visit soon. Warm regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Fezile Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 05 Jul 26 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Mon 06 Jul 26:
    Dear Fezile, Thank you for choosing Old Town Italy Umhlanga and for your wonderful rating. We are grateful for your support and look forward to welcoming you again soon. Kind regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Kese M. Dined: 2 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 03 Jul 26
    I was served by Sibusiso and his customer service was outstanding. The food was amazing! I had the Gamberi Arrabiata and their Sourdough??? I even asked for a 3rd slice... LOL

    Old Town Italy - Umhlanga responded on Mon 06 Jul 26:
    Dear Kese, Thank you for sharing your experience with us and highlighting Sibusiso's attentive service. We're delighted you enjoyed the Gamberi Arrabiata and our sourdough so much. We hope to have you back for more memorable moments soon. Warm regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • YASTI Dined: 2 weeks ago
    3.5
    Food 4.0
    Value 4.0
    Service 1.0
    Ambience 5.0

    Reviewed on: Mon 29 Jun 26
    I frequently dine at Old Town Italy, and it's usually good. Nothing out of the ordinary. However, upon my recent visit, I was heavily upset with regards to the service. I'm not sure what the waitress's name was, but she barely came and checked up on us. We were sitting with a small table, packed with an uncomfortable amount of dirty dishes. I understood she was busy at first, but she was busy setting up another larger table before the party arrived and every time I looked up at her, trying to get her attention, she purposely looked back down. In addition to that, when she would visit our table to remove the dirty dishes, that I had to go out of my way and ask her to do, she would still leave so many unused, dirty dishes. In addition, she was terribly judgemental when I ordered two chicken pizzas for the table, questioning my choice in meat. She was not polite, she just seemed irritated serving us.

    Old Town Italy - Umhlanga responded on Mon 29 Jun 26:
    Dear Yasti, Thank you for sharing your honest thoughts with us. We are truly sorry for the poor service you experienced during your last visit, as this is not what we aim to provide. Your feedback is important and will be addressed with our team to prevent this from happening again. Kind regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

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