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Clay Cafe Paarl at Groot Parys

Bistro Charcuterie Boards European International Pizza South African
Location Pointer Groot Parys, Jan Van Riebeeck Dr, Paarl, 7646, South Africa
4.7
(2599 reviews)
RR
Menu
Favourite

Attributes

  • Child Friendly
  • Outdoor Seating
  • Great Views
  • Wheelchair Friendly
  • WiFi

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Menu
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The Clay Cafe is a ceramic painting venue and restaurant. The activity makes for a memorable visit of creativity, art therapy and recreation for children and adults alike.

To enjoy a relaxed ceramic paining experience with us, please note that you’ll need around 2½ - 3 hours to complete the process, so please be mindful of this when booking your table timeslot

Opening Hours

  • Monday 09h00 - 17h00
  • Tuesday 09h00 - 17h00
  • Wednesday 09h00 - 17h00
  • Thursday 09h00 - 17h00
  • Friday 09h00 - 17h00
  • Saturday 09h00 - 17h00
  • Sunday 09h00 - 17h00

Reviews (2599)

4.7 out of 5.0
Based on the past 12 months
Food 4.6
Value 4.6
Service 4.7
Ambience 4.7
  • Tasneem A. Dined: 4 days ago
    1.3
    Food 1.0
    Value 1.0
    Service 2.0
    Ambience 1.0

    Reviewed on: Sun 05 Jul 26
    The items we want to order was'nt available on the menu . Coffees was luke warm . Cheesecake we ordered was defnitely not fresh , scones tasted like that pre packed scones,our dining experience was really bad. Service was okay .

  • Linda L. Dined: 2 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 05 Jul 26
    Was very enjoyable just cool in their.

  • Bronwyn L. Dined: 2 days ago
    2
    Food 1.0
    Value 3.0
    Service 1.0
    Ambience 3.0

    Reviewed on: Sun 05 Jul 26
    I had a table booked for four at 13:00 in Klipkelder. We ordered the hand cut fries and the Picasso pizza. The fries were ok, although they were served slightly cold. The Picasso pizza was disappointing, as it had very little topping, only a small amount of grilled chicken and a very light sprinkling of feta cheese, which felt well below expectations based on the description. When it came time to choose and paint our pottery, there was no painting turntables available, anywhere. The service was disappointing from the start. Our waitress advised that she had been allocated to the outside tables and would therefore not be inside for most of the time, which made it difficult to get assistance when needed. When our food arrived, we were not provided with serviettes, so I had to get up to fetch them myself, and we were also not given any cutlery, meaning I had to get up again to collect cutlery for the table. The experience became further frustrating when the bill arrived, as we were charged for items that we had not ordered, which I had to request be removed before we could settle the bill. This was not my first visit to Clay Café, and the group I was with had also been before, but on this occasion we all commented on the poor service. I do appreciate that it was a school holiday weekend and that the venue was very busy; however, if Clay Café is accepting a high volume of bookings, there should still be sufficient staff available to provide a basic level of service. While busy periods are expected, customers should not have to repeatedly fetch basic items themselves or struggle to get assistance. Overall, the combination of disappointing food, inattentive service, and operational oversights made for a far less enjoyable experience than expected.

    Clay Cafe Paarl at Groot Parys responded on Sun 05 Jul 26:
    Dear Bronwyn, Thank you so much for taking the time to share your feedback with us. I'm truly sorry to hear that your recent visit didn't live up to the experience you were expecting, especially as you and the rest of your group have visited us before. We really appreciate you taking the time to explain what happened in such detail. We take feedback like yours very seriously and have already started looking into the concerns you've raised. We'll be meeting with the relevant team members to better understand how your experience unfolded and where we let you down. Once we've had the opportunity to investigate everything internally, we'll be in touch again. Thank you for your patience in the meantime, and for giving us the opportunity to look into this properly. Kind regards, Sphokazi

  • Nickisha I. Dined: 2 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Nicole D. Dined: 2 days ago
    4
    Food 3.0
    Value 3.0
    Service 5.0
    Ambience 5.0
  • Belinda J. Dined: 5 days ago
    4
    Food 4.0
    Value 4.0
    Service 4.0
    Ambience 4.0
  • Dala B. Dined: 6 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Yolande V. Dined: 1 week ago
    4.3
    Food 4.0
    Value 4.0
    Service 4.0
    Ambience 5.0
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