Choose a location

Or use your current location

Select

Old Town Italy - Menlyn Maine

Italian
Location Pointer Shop 53, Menlyn Maine Shopping Centre, 210 Amarand Avenue, Pretoria
3.2
(990 reviews)
RR
Favourite

Attributes

  • Child Friendly
  • Outdoor Seating

Book a table

Favourite

The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Opening Hours

  • Monday 08h00 - 22h00
  • Tuesday 08h00 - 22h00
  • Wednesday 08h00 - 22h00
  • Thursday 08h00 - 22h00
  • Friday 08h00 - 22h00
  • Saturday 08h00 - 22h00
  • Sunday 08h00 - 19h00

Reviews (990)

3.2 out of 5.0
Based on the past 12 months
Food 3.1
Value 3.0
Service 3.3
Ambience 3.2
  • Freedom M. Dined: 1 week ago
    4
    Food 4.0
    Value 5.0
    Service 3.0
    Ambience 4.0

    Reviewed on: Sat 07 Jun 25 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Mon 09 Jun 25:
    Hi Freedom, Thank you for taking the time to share your thoughts! We're delighted to hear that you enjoyed the food and found the value impressive. Your feedback on the service is noted, and we will work on improving that aspect. We hope to welcome you back again soon for another lovely experience in our atmosphere! Warm regards, 😊 Customer Care – Life and Brand Portfolio

  • Isabella C. Dined: 2 weeks ago
    4.3
    Food 5.0
    Value 4.0
    Service 3.0
    Ambience 5.0

    Reviewed on: Sun 01 Jun 25 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Mon 02 Jun 25:
    Hi Isabella, Thank you so much for taking the time to share your thoughts! We're thrilled that you enjoyed our food and the delightful atmosphere we strive to create at Old Town Italy. Your feedback on the service is appreciated, and we'll work on making it even better for your next visit. Looking forward to welcoming you back soon! Warm Regards 😊 Customer Care – Life and Brand Portfolio

  • Anele N. Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 25 May 25 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Mon 26 May 25:
    Dear Anele, Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you enjoyed our food, service, and the overall atmosphere during your visit to Old Town Italy at Menlyn Maine. Your kind words truly reflect what we strive for—providing an authentic taste of tradition in a warm setting. It means the world to us that you appreciated our menu and the market we offer. We aim to create an experience that embodies the true essence of Old Town, and it’s lovely to know we hit the mark for you. We can’t wait to welcome you back for another delightful meal! Until then, take care and keep spreading the joy of good food. Best regards, 😊 Customer Care – Life and Brand Portfolio

  • René B. Dined: 4 weeks ago
    1
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Sat 17 May 25
    Send food x3 times back everytime cold when I received it! It was the worses food and restuarant services I ever experienced.wont come back!

    Old Town Italy - Menlyn Maine responded on Mon 19 May 25:
    Dear Rene, Thank you for taking the time to share your experience with us. We're truly sorry to hear that you faced difficulties during your visit. It's disappointing to learn that your food was not served at the right temperature and that our service didn't meet your expectations. This is certainly not the experience we aim to provide. We value your feedback. We have escalated the matter to the relevant GM. May you have a good week, and we look forward to having you join us again real soon – take care Warm Regards 😊 Customer Care – Life and Brand Portfolio

  • Herman B. Dined: 1 month ago
    2
    Food 2.0
    Value 2.0
    Service 2.0
    Ambience 2.0

    Reviewed on: Mon 12 May 25
    After returning to Old Town Restaurant after a year, we were extremely disappointed. The menu has changed, with fewer options available, and the service was terrible. We had to actively search for a waiter, and the wait times were unacceptably long. The food was far below standard, especially when compared to similar restaurants. The pizza was excessively oily, and the pasta had barely any meat. On top of that, the portions were small and overpriced for what we received. Unfortunately, Old Town has lost its charm, and I won’t be returning.

    Old Town Italy - Menlyn Maine responded on Tue 13 May 25:
    Hello Herman, Thank you for sharing your thoughts with us, and we're truly sorry to hear that your recent visit to Old Town Italy – Menlyn Maine did not meet your expectations. We really value feedback from our guests as it helps us improve. It’s disappointing to learn that the menu changes, service delays, and the quality of the food were not up to par during your experience. This is not the standard we strive for and we apologise for the inconvenience you faced. We always aim to deliver the true essence of Old Town through our dishes and the experience we provide. We have escalated the matter to the relevant GM. Wishing you all the best, Sincerely, 😊 Customer Care – Life and Brand Portfolio

  • Walt S. Dined: 2 months ago
    1.3
    Food 2.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Sun 30 Mar 25
    We went for lunch at Old Town Italy Menlyn Maine based on your Instagram page but was beyond disappointed. Our waiter was extremely unfriendly, spoke very softly and looked like she does not want to be there. Somewhere along the way we noticed that our waiter was gone. The food took more than an hour with no one asking us for more drinks. Only our first round order was taken, no one came to our table again. When another waiter brought our food, I asked if she was now our waiter. She said yes and left. Never again checked in on whether we require drinks or anything else. Only heard from her again when I had to ask for the bill. The food was very average and some dishes were very bland en required loads of salt. One of our guests ordered a Grogonzola and Pear salad, this salad was almost only lettuce/rocket and very little pears or Gorgonzola. Based on the food's pricing and the restaurant location we expected an culinary experience similar to what we always get at for example Forti's. This was a very disappointing experience and would not recommend any to visit this establishment.

    Old Town Italy - Menlyn Maine responded on Mon 31 Mar 25:
    Hello Walt, Thank you for taking the time to share your experience with us. We're genuinely sorry to hear that your visit to Old Town Italy at Menlyn Maine did not live up to your expectations. We take pride in our service and atmosphere, and it’s concerning to hear that we fell short during your lunch. The feedback on the food is also disappointing, as we aim to serve dishes full of flavour and authenticity. Your comments about the service and the quality of the food, including the Gorgonzola and Pear salad, are valuable and will be addressed with our team. We truly value your input and would appreciate the opportunity to make things right. We have escalated the matter to the relevant GM. May you have a good week, and we look forward to having you join us again real soon – take care Warm Regards

  • Tyrone P. Dined: 2 months ago
    2.8
    Food 2.0
    Value 3.0
    Service 5.0
    Ambience 1.0

    Reviewed on: Sun 23 Mar 25 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Mon 24 Mar 25:
    Dear Tyrone, Thank you for sharing your feedback with us! We truly appreciate hearing from our guests, as it helps us to improve and enhance the experience we offer at Old Town Italy. We're delighted to hear that you enjoyed our service. However, we’re genuinely sorry to learn that your experience didn't live up to what you had hoped, particularly regarding the atmosphere and the food. We strive to create a warm and inviting space where our guests can savour the best of what Italy has to offer, and it's disappointing to hear that we fell short during your visit. Please feel free to email us at customercare@lifeandbrand.co.za, should you wish to share more with us. May you have a good week, and we look forward to having you join us again real soon. Thank you once again for your time, and we hope to have the opportunity to serve you better in the future. Best regards,

Show More
Book Now