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Old Town Italy - Menlyn Maine

Italian
Location Pointer Shop 53, Menlyn Maine Shopping Centre, 210 Amarand Avenue, Pretoria
3.6
(792 reviews)
RR
Favourite

Attributes

  • Child Friendly
  • Outdoor Seating

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Favourite

The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Opening Hours

  • Monday 08h00 - 22h00
  • Tuesday 08h00 - 22h00
  • Wednesday 08h00 - 22h00
  • Thursday 08h00 - 22h00
  • Friday 08h00 - 22h00
  • Saturday 08h00 - 22h00
  • Sunday 08h00 - 20h00

Reviews (792)

3.6 out of 5.0
Based on the past 12 months
Food 3.6
Value 3.6
Service 3.7
Ambience 3.3
  • Emmah S. Dined: 1 week ago
    3.5
    Food 3.0
    Value 3.0
    Service 4.0
    Ambience 4.0

    Reviewed on: Sat 04 Jul 26 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Mon 06 Jul 26:
    Dear Emmah, Thank you so much for the rating! We're thrilled you took the time to share your feedback. We hope you enjoyed your visit and are already looking forward to making your next experience even better and more memorable. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Louise J. Dined: 1 week ago
    1
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Tue 30 Jun 26 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Wed 01 Jul 26:
    Dear Louise, We are truly sorry to see your low rating and disappointed that your visit did not meet expectations. Your feedback is super important to us, and we'd appreciate it if you could share a bit more about your experience at https://csr.lifeandbrand.ai/f/tznpiid8 so we can look into this further. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Claire B. Dined: 1 week ago
    2.3
    Food 2.0
    Value 2.0
    Service 2.0
    Ambience 3.0

    Reviewed on: Mon 29 Jun 26 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Mon 29 Jun 26:
    Dear Claire, We are sorry to see your low rating and truly appreciate you taking the time to share it. Your feedback is super important to us, and we'd appreciate it if you could share a bit more about your experience at https://csr.lifeandbrand.ai/f/4th5ynyh so we can understand how to improve. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Paul M. Dined: 1 week ago
    4.8
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Sat 27 Jun 26
    Exemplary service from Lelo & Mighty

    Old Town Italy - Menlyn Maine responded on Mon 29 Jun 26:
    Dear Paul, Thank you for your kind words and excellent rating. We are glad to hear that Lelo and Mighty made your experience a memorable one. We look forward to welcoming you back soon. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Brett P. Dined: 1 month ago
    1.5
    Food 1.0
    Value 2.0
    Service 2.0
    Ambience 1.0

    Reviewed on: Sat 16 May 26
    Very disappointing experience at Old Town Italy. We hosted a function for 8 guests and unfortunately the evening fell far below expectations. The food was served only lukewarm, the pasta was undercooked, and the cannoli was so hard that even a sharp knife struggled to cut through it. Service was average at best, with little attention to detail throughout the evening. The only real highlight of the meal was the coffee, which was excellent. To make matters worse, the lighting constantly shifted from extremely bright to dim every few minutes, completely ruining any sense of ambiance or comfort. Overall, this was not the experience we expected, especially while entertaining guests. Would I return? No thank you.

    Old Town Italy - Menlyn Maine responded on Mon 18 May 26:
    Dear Brett, thank you for sharing your feedback. While we are glad you enjoyed the coffee, we sincerely apologize that your function fell so far short of expectations. We understand how disappointing this was, especially while entertaining guests. We take your experience seriously. A member of our team will be in touch with you directly to follow up on this matter. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Janine L. Dined: 1 month ago
    4.8
    Food 4.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 12 May 26
    Kgomotso was very efficient and went out of her way to make our morning wonderful

    Old Town Italy - Menlyn Maine responded on Tue 12 May 26:
    Dear Janine, thank you for your wonderful feedback. We are delighted that Kgomotso made your morning so enjoyable and appreciate you letting us know. We hope to welcome you back again soon. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Pierre H. Dined: 2 months ago
    2.8
    Food 3.0
    Value 3.0
    Service 2.0
    Ambience 3.0

    Reviewed on: Tue 28 Apr 26
    Sunday afternoon before Brian Adam's concert. Durbanville Hills Chardonnay out of stock ! Risotto - out of stock ! Sicillian pizza out of stock ! One waiter on duty ! Unacceptable service

    Old Town Italy - Menlyn Maine responded on Wed 29 Apr 26:
    Dear Pierre, thank you for sharing your feedback with us. We are sorry that several of your menu choices were unavailable and that our service did not meet your expectations, especially on a busy Sunday. Your experience is not what we aim to provide, and your comments will be addressed with our team so we can do better in the future. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

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