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Old Town Italy - Menlyn Maine

Italian
Location Pointer Shop 53, Menlyn Maine Shopping Centre, 210 Amarand Avenue, Pretoria
3.6
(779 reviews)
RR
Favourite

Attributes

  • Child Friendly
  • Outdoor Seating

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Favourite

The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Opening Hours

  • Monday 08h00 - 22h00
  • Tuesday 08h00 - 22h00
  • Wednesday 08h00 - 22h00
  • Thursday 08h00 - 22h00
  • Friday 08h00 - 22h00
  • Saturday 08h00 - 22h00
  • Sunday 08h00 - 19h00

Reviews (779)

3.6 out of 5.0
Based on the past 12 months
Food 3.7
Value 3.6
Service 3.7
Ambience 3.3
  • Jaco F. Dined: 1 month ago
    1.8
    Food 2.0
    Value 3.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Sun 08 Feb 26
    We were a party of six. Of the 6 plates served, two were still raw, two others were tasty but very dry. The Pizza was nice and other plate simply acceptable. Not once did the waitress come to ask if everything was OK. (The restaurant was not full, only 4 or so tables were occupied so she was not very busy) Although we told her about the raw food when we asked for the bill but did not ask for any corrections, the only thing the chef apparently wanted to know is whether we wanted another.....No apologies, no manager coming to apologize, nothing! The music coming from Restaurant next door (La Parada) was deafening. Will not see us ever again Old Town Italy!

    Old Town Italy - Menlyn Maine responded on Mon 09 Feb 26:
    Dear Jaco, thank you for taking the time to share your experience. We are truly sorry to hear about the shortcomings with both your meal and the service you received, and for the impact it had on your visit. Your feedback helps us identify where we need to do better, and we’ve shared your feedback with the General Manager, who will be reaching out to you directly to discuss this further and make things right. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Hettie d. Dined: 1 month ago
    2.5
    Food 2.0
    Value 2.0
    Service 3.0
    Ambience 3.0

    Reviewed on: Tue 20 Jan 26
    We were both rather disappointed in our meals. We both ordered salads - a caprese and pear and gorgonzola salad and both left us wanting. The Pear and Gorgonzola salad was basically a lettuce salad - with literally 4 of the tiniest slices of pear standing upright in the salad and hardly any gorgonzola at all. The Caprese had the right ingredients (or some) tomatoes and mozarella. Two slices of big tomato and several half baby tomatoes that surrounded the solid block of mozarella. No basil or basil pesto on the salad. The service was friendly but did not make up for the disappointing meal.

    Old Town Italy - Menlyn Maine responded on Tue 20 Jan 26:
    Dear Hettie, thank you for taking the time to share your feedback with us. I am truly sorry that your salads did not meet your expectations and that the experience fell short of what we aim to provide. We appreciate your comments and will use them to improve our offerings. We hope you’ll give us another look so we can deliver a much better experience next time. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Marina S. Dined: 1 month ago
    4.8
    Food 5.0
    Value 5.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Sun 18 Jan 26
    Lovely restaurant. And the food is 5*.

    Old Town Italy - Menlyn Maine responded on Mon 19 Jan 26:
    Dear Marina, thank you for your wonderful feedback. We are so pleased to hear that you enjoyed both our restaurant atmosphere and meals. We look forward to your next visit. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Marietjie W. Dined: 2 months ago
    4.8
    Food 4.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 02 Jan 26 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Sat 03 Jan 26:
    Dear Marietjie, Thank you for taking the time to rate your experience with us. We are so pleased to see your excellent score and truly appreciate your support. Kind regards, Old Town Italy Menlyn Maine Customer Experience – Life and Brand Portfolio

  • Ben P. Dined: 2 months ago
    4.8
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Thu 25 Dec 25 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Mon 29 Dec 25:
    Dear Ben, Thank you for taking the time to rate your experience with us. We are delighted you enjoyed your visit and truly appreciate your support. We look forward to welcoming you back soon. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

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