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Old Town Italy - Menlyn Maine

Italian
Location Pointer Shop 53, Menlyn Maine Shopping Centre, 210 Amarand Avenue, Pretoria
3.5
(1021 reviews)
RR
Favourite

Attributes

  • Child Friendly
  • Outdoor Seating

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Favourite

The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Opening Hours

  • Monday 08h00 - 22h00
  • Tuesday 08h00 - 22h00
  • Wednesday 08h00 - 22h00
  • Thursday 08h00 - 22h00
  • Friday 08h00 - 22h00
  • Saturday 08h00 - 22h00
  • Sunday 08h00 - 19h00

Reviews (1021)

3.5 out of 5.0
Based on the past 12 months
Food 3.5
Value 3.4
Service 3.6
Ambience 3.4
  • Hettie d. Dined: 2 weeks ago
    2.5
    Food 2.0
    Value 2.0
    Service 3.0
    Ambience 3.0

    Reviewed on: Tue 20 Jan 26
    We were both rather disappointed in our meals. We both ordered salads - a caprese and pear and gorgonzola salad and both left us wanting. The Pear and Gorgonzola salad was basically a lettuce salad - with literally 4 of the tiniest slices of pear standing upright in the salad and hardly any gorgonzola at all. The Caprese had the right ingredients (or some) tomatoes and mozarella. Two slices of big tomato and several half baby tomatoes that surrounded the solid block of mozarella. No basil or basil pesto on the salad. The service was friendly but did not make up for the disappointing meal.

    Old Town Italy - Menlyn Maine responded on Tue 20 Jan 26:
    Dear Hettie, thank you for taking the time to share your feedback with us. I am truly sorry that your salads did not meet your expectations and that the experience fell short of what we aim to provide. We appreciate your comments and will use them to improve our offerings. We hope you’ll give us another look so we can deliver a much better experience next time. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Marina S. Dined: 2 weeks ago
    4.8
    Food 5.0
    Value 5.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Sun 18 Jan 26
    Lovely restaurant. And the food is 5*.

    Old Town Italy - Menlyn Maine responded on Mon 19 Jan 26:
    Dear Marina, thank you for your wonderful feedback. We are so pleased to hear that you enjoyed both our restaurant atmosphere and meals. We look forward to your next visit. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Marietjie W. Dined: 1 month ago
    4.8
    Food 4.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 02 Jan 26 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Sat 03 Jan 26:
    Dear Marietjie, Thank you for taking the time to rate your experience with us. We are so pleased to see your excellent score and truly appreciate your support. Kind regards, Old Town Italy Menlyn Maine Customer Experience – Life and Brand Portfolio

  • Ben P. Dined: 1 month ago
    4.8
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Thu 25 Dec 25 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Mon 29 Dec 25:
    Dear Ben, Thank you for taking the time to rate your experience with us. We are delighted you enjoyed your visit and truly appreciate your support. We look forward to welcoming you back soon. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Christiaan S. Dined: 1 month ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 05 Dec 25 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Mon 08 Dec 25:
    Dear Christiaan, Thank you for your wonderful rating. We are delighted to know you enjoyed your experience with us and appreciate your support. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Wolfman M. Dined: 2 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 30 Nov 25 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Tue 02 Dec 25:
    Dear Wolfman, Thank you for rating your visit with us so highly. We appreciate your support and hope to welcome you back soon for another enjoyable experience. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Janice T. Dined: 2 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 23 Nov 25
    Great meal. Service excellent.

    Old Town Italy - Menlyn Maine responded on Mon 24 Nov 25:
    Dear Janice, Thank you so much for your wonderful feedback. We are delighted to hear you enjoyed both your meal and the service. We look forward to welcoming you again soon. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Jenny R. Dined: 2 months ago
    3.3
    Food 3.0
    Value 4.0
    Service 3.0
    Ambience 3.0

    Reviewed on: Sat 22 Nov 25
    The parmesan chicken was disappointing - the edges were hard and could not be eaten. Nothing arrived together. Food was delivered in a very higgly piggly way. I took guests and was very disappointed.

    Old Town Italy - Menlyn Maine responded on Mon 24 Nov 25:
    Dear Jenny, We truly appreciate you sharing your feedback, and we are genuinely sorry to hear that your experience was disappointing. The issues you raised regarding the parmesan chicken and the timing of your dishes are not up to our standards. We have immediately forwarded your comments to the General Manager, who will reach out to you directly to address your concerns. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

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