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Old Town Italy - Menlyn Maine

Italian
Location Pointer Shop 53, Menlyn Maine Shopping Centre, 210 Amarand Avenue, Pretoria
3.3
(1016 reviews)
RR
Favourite

Attributes

  • Child Friendly
  • Outdoor Seating

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Favourite

The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Opening Hours

  • Monday 08h00 - 22h00
  • Tuesday 08h00 - 22h00
  • Wednesday 08h00 - 22h00
  • Thursday 08h00 - 22h00
  • Friday 08h00 - 22h00
  • Saturday 08h00 - 22h00
  • Sunday 08h00 - 19h00

Reviews (1016)

3.3 out of 5.0
Based on the past 12 months
Food 3.3
Value 3.2
Service 3.5
Ambience 3.2
  • Christiaan S. Dined: 4 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 05 Dec 25 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Mon 08 Dec 25:
    Dear Christiaan, Thank you for your wonderful rating. We are delighted to know you enjoyed your experience with us and appreciate your support. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Wolfman M. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 30 Nov 25 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Tue 02 Dec 25:
    Dear Wolfman, Thank you for rating your visit with us so highly. We appreciate your support and hope to welcome you back soon for another enjoyable experience. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Janice T. Dined: 2 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 23 Nov 25
    Great meal. Service excellent.

    Old Town Italy - Menlyn Maine responded on Mon 24 Nov 25:
    Dear Janice, Thank you so much for your wonderful feedback. We are delighted to hear you enjoyed both your meal and the service. We look forward to welcoming you again soon. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Jenny R. Dined: 2 weeks ago
    3.3
    Food 3.0
    Value 4.0
    Service 3.0
    Ambience 3.0

    Reviewed on: Sat 22 Nov 25
    The parmesan chicken was disappointing - the edges were hard and could not be eaten. Nothing arrived together. Food was delivered in a very higgly piggly way. I took guests and was very disappointed.

    Old Town Italy - Menlyn Maine responded on Mon 24 Nov 25:
    Dear Jenny, We truly appreciate you sharing your feedback, and we are genuinely sorry to hear that your experience was disappointing. The issues you raised regarding the parmesan chicken and the timing of your dishes are not up to our standards. We have immediately forwarded your comments to the General Manager, who will reach out to you directly to address your concerns. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Antoinette K. Dined: 3 weeks ago
    4
    Food 5.0
    Value 3.0
    Service 5.0
    Ambience 3.0

    Reviewed on: Mon 17 Nov 25 (Guest left no comment)

    Old Town Italy - Menlyn Maine responded on Mon 17 Nov 25:
    Dear Antoinette, Thank you for your positive rating. We appreciate you choosing Old Town Italy Menlyn Maine and hope we can make your next visit even more enjoyable. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Chris M. Dined: 1 month ago
    4.5
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Tue 04 Nov 25
    We had an amazing time, our waiter (Lelo) was really a treat! Truly made the day a great one.

    Old Town Italy - Menlyn Maine responded on Tue 04 Nov 25:
    Dear Chris, Thank you so much for your wonderful feedback. We are delighted to hear that Lelo helped make your visit memorable and appreciate you sharing your experience with us. We hope to welcome you back again soon. Warm regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio)

  • Christo v. Dined: 1 month ago
    1.3
    Food 2.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Mon 03 Nov 25
    Very slow service and food was overpriced

    Old Town Italy - Menlyn Maine responded on Mon 03 Nov 25:
    Dear Christo, Thank you for bringing this to our attention. We're sorry to hear that the service was slow and that you felt the food was overpriced. Please feel free to email us at customercare2@lifeandbrand.co.za, for a further follow up. We look forward to hearing from you and having you join us again real. Kind regards, Old Town Italy Menlyn Maine (Customer Experience – Life and Brand Portfolio 😊)

  • Annette S. Dined: 1 month ago
    5
    Food 5.0
    Value 5.0
    Service 0.0
    Ambience 0.0

    Reviewed on: Thu 30 Oct 25
    I am happy about their service.

    Old Town Italy - Menlyn Maine responded on Thu 30 Oct 25:
    Dear Annette, Thank you for sharing your positive feedback. We are pleased to know you were happy with our service and look forward to welcoming you again soon. Warm regards, Old Town Italy (Customer Experience – Life and Brand Portfolio)

  • Lerato m. Dined: 1 month ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 21 Oct 25
    The food was everything!

    Old Town Italy - Menlyn Maine responded on Tue 21 Oct 25:
    Dear Lerato, Thank you for your glowing review! We're thrilled to hear that you found the food at Old Town Italy Menlyn Maine to be everything. We look forward to welcoming you back soon. Kind regards, Old Town Italy (Customer Experience – Life and Brand Portfolio)

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