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Old Town Italy - Umhlanga

Italian
Location Pointer 39 Meridian Drive Umhlanga Rocks, Durban, 4319
4.5
(1512 reviews)
RR
Favourite

Attributes

  • Child Friendly

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The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Opening Hours

  • Monday 07h00 - 17h00
  • Tuesday 07h00 - 17h00
  • Wednesday 07h00 - 21h00
  • Thursday 07h00 - 21h00
  • Friday 07h00 - 21h00
  • Saturday 07h00 - 21h00
  • Sunday 07h00 - 17h00

Reviews (1512)

4.5 out of 5.0
Based on the past 12 months
Food 4.4
Value 4.3
Service 4.5
Ambience 4.6
  • Jillian M. Dined: 5 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 08 Sep 26 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Tue 08 Sep 26:
    Dear Jillian, Thank you for your 5-star rating and for choosing Old Town Italy Umhlanga. We are glad to know your visit was a positive one, and we truly appreciate your support. Kind regards, Old Town Italy Umhlanga (Customer Experience, Life and Brand Portfolio)

  • Bonny N. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 06 Sep 26 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Mon 07 Sep 26:
    Dear Bonny, Thank you for your 5-star rating and for taking the time to support Old Town Italy Umhlanga. We are so pleased to know you had a great experience, and we look forward to welcoming you back again soon. Kind regards, Old Town Italy Umhlanga (Customer Experience, Life and Brand Portfolio)

  • Alka Dined: 1 week ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 06 Sep 26
    It was my birthday and the food was delicious, the service was great and they even brought cake for me. I truly enjoyed my day 🎂😊 Thank you Old Town Italy 🇮🇹

    Old Town Italy - Umhlanga responded on Mon 07 Sep 26:
    Dear Alka, Thank you for celebrating your birthday with us at Old Town Italy Umhlanga. We are so pleased to hear that you enjoyed the food, service, and cake, and that we could help make your day feel special. Warm regards, Old Town Italy Umhlanga (Customer Experience, Life and Brand Portfolio)

  • Doli Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 05 Sep 26
    Enjoyed our breakfast.

    Old Town Italy - Umhlanga responded on Mon 07 Sep 26:
    Dear Doli, Thank you for sharing your feedback, we are so pleased to hear you enjoyed your breakfast with us. We look forward to welcoming you back again soon for another lovely visit. Kind regards, Old Town Italy Umhlanga (Customer Experience, Life and Brand Portfolio)

  • Nivel Dined: 1 week ago
    3.3
    Food 3.0
    Value 3.0
    Service 3.0
    Ambience 4.0

    Reviewed on: Fri 04 Sep 26
    2 years ago we came to your restaurant We are from Jhb. The food and service was magnificent. This time the service was poor and the food not as good. We ordered the same thing we had last time and were looking forwrd

    Old Town Italy - Umhlanga responded on Fri 04 Sep 26:
    Dear Nivel, Thank you for taking the time to share your feedback, and we are truly sorry to hear that your recent visit did not live up to the experience you remembered. We appreciate your honesty and will certainly share your comments with the team as we continue working to improve both our service and food consistency. Kind regards, Old Town Italy Umhlanga (Customer Experience, Life and Brand Portfolio)

  • Brendan M. Dined: 1 week ago
    3
    Food 3.0
    Value 2.0
    Service 3.0
    Ambience 4.0

    Reviewed on: Wed 02 Sep 26 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Wed 02 Sep 26:
    Dear Brendan, Thank you for sharing your feedback with us. We are sorry to see that your experience did not fully meet expectations, and we appreciate the opportunity to improve. We hope to welcome you back soon and deliver a much more comfortable and memorable experience on your next visit. Kind regards, Old Town Italy Umhlanga (Customer Experience, Life and Brand Portfolio)

  • Michael Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Wed 02 Sep 26
    Thank you to the team for a wonderful pasta making event!! Great fun and laughter!, great food, great service!

    Old Town Italy - Umhlanga responded on Wed 02 Sep 26:
    Dear Michael, Thank you for your lovely feedback. We are so pleased to hear that the pasta making event was such a fun experience and that you enjoyed the food and service. Kind regards, Old Town Italy Umhlanga (Customer Experience, Life and Brand Portfolio)

  • Sashen M. Dined: 2 weeks ago
    4.5
    Food 5.0
    Value 4.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Sun 30 Aug 26
    Food was good. Service was good. Ambience was lovely. The whole setup and vibe at night is really good.

    Old Town Italy - Umhlanga responded on Mon 31 Aug 26:
    Dear Sashen, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the food, service, and ambience, and that the evening atmosphere added to the overall experience. Warm regards, Old Town Italy Umhlanga (Customer Experience, Life and Brand Portfolio)

  • SIPHOKAZI Dined: 2 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 25 Aug 26 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Tue 25 Aug 26:
    Dear SIPHOKAZI, Thank you for your lovely 5-star rating and for choosing Old Town Italy Umhlanga. We are delighted to know you had a positive experience and appreciate your support. Warm regards, Old Town Italy Umhlanga (Customer Experience, Life and Brand Portfolio)

  • Mark S. Dined: 3 weeks ago
    2
    Food 2.0
    Value 3.0
    Service 1.0
    Ambience 2.0

    Reviewed on: Thu 20 Aug 26
    The food is very inconsistant, I order papadelli bolognaise and a kids portion arrived, my waitress never came to the table or asked if it was ok, I also was unaware that it was a bingo evening, wanting a quiet dinner this was not ideal

    Old Town Italy - Umhlanga responded on Thu 20 Aug 26:
    Dear Mark, Thank you for sharing your feedback. We are truly sorry to hear that your meal and the service did not meet expectations, and that the bingo evening affected the quiet dinner you were hoping for. Your comments have been noted, and we will review this with our team to improve both consistency and guest communication. Kind regards, Old Town Italy Umhlanga (Customer Experience, Life and Brand Portfolio)

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