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Old Town Italy - Umhlanga

Italian
Location Pointer 39 Meridian Drive Umhlanga Rocks, Durban, 4319
4.5
(1744 reviews)
RR
Favourite

Attributes

  • Child Friendly

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The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Opening Hours

  • Monday 07h00 - 17h00
  • Tuesday 07h00 - 17h00
  • Wednesday 07h00 - 21h00
  • Thursday 07h00 - 21h00
  • Friday 07h00 - 21h00
  • Saturday 07h00 - 21h00
  • Sunday 07h00 - 17h00

Reviews (1744)

4.5 out of 5.0
Based on the past 12 months
Food 4.6
Value 4.2
Service 4.4
Ambience 4.6
  • Suvhir H. Dined: 6 days ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Thu 09 Oct 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Thu 09 Oct 25:
    Dear Suvhir Harrinarain, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our food, service, and atmosphere during your visit. It's always a joy to share our passion for good food, complemented by a warm and inviting atmosphere. We invite you to come back soon for another delightful experience! Best regards, 😊 Customer Experience – Life and Brand Portfolio

  • Ruth Dined: 1 week ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 03 Oct 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Fri 03 Oct 25:
    Dear Ruth, Thank you for your fantastic review! We're thrilled to hear you enjoyed our food, service, and the warm atmosphere we strive to create. Your appreciation for our menu makes us proud, and we hope the taste of tradition keeps you coming back for more. We invite you to visit us again soon! Best regards, 😊 Customer Experience – Life and Brand Portfolio

  • Alison J. Dined: 1 week ago
    4
    Food 5.0
    Value 3.0
    Service 3.0
    Ambience 5.0

    Reviewed on: Sun 28 Sep 25
    Service on this particular day was poor. Meals served at different times so couldn't all eat together. However, it is usually good. Manager gave us our drinks for free because of this.

    Old Town Italy - Umhlanga responded on Mon 29 Sep 25:
    Dear Alison, Thank you for your feedback! We're thrilled to hear you enjoyed the food and atmosphere during your visit. We appreciate your understanding regarding the service, and we’ll work hard to ensure a more seamless experience next time. We're glad you received complimentary drinks as an apology. We hope to welcome you back soon! Best regards, 😊 Customer Experience – Life and Brand Portfolio

  • Shio Dined: 1 week ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 28 Sep 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Mon 29 Sep 25:
    Dear Shio, Thank you for taking the time to share your wonderful experience at Old Town Italy Umhlanga! We’re delighted to hear you enjoyed our food, menu, service, and atmosphere. Your kind words truly reflect the essence of what we aim to provide. We invite you to join us again soon for another delightful visit! Kind regards, 😊 Customer Experience – Life and Brand Portfolio

  • Raveen B. Dined: 1 week ago
    4.8
    Food 5.0
    Value 5.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Sat 27 Sep 25
    Our usual weekly group meet up. We just noticed the main meal prep times are a little LONGER than usual * pls check on this ? One meal took 45min to arrive !!

    Old Town Italy - Umhlanga responded on Mon 29 Sep 25:
    Dear Raveen, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our food, value, and atmosphere during your weekly meet-up. We appreciate your insights regarding the main meal prep times and will certainly look into that. We hope to welcome you and your group back soon! Best regards, 😊 Customer Experience – Life and Brand Portfolio

  • Heidi Dined: 2 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 23 Sep 25
    We had a function with a table of 12. The food, service, ambience were 10/10! Thank you!

    Old Town Italy - Umhlanga responded on Tue 23 Sep 25:
    Dear Heidi, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed the food, service, and atmosphere during your function with us. It truly means a lot to our team to receive such positive recognition! We can't wait to welcome you back for another memorable experience! Best regards, 😊 Customer Experience – Life and Brand Portfolio

  • ESTER Dined: 3 weeks ago
    3.5
    Food 2.0
    Value 3.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Fri 19 Sep 25
    Steak tagliata was inedible. Unseasoned and tased like boiled meat. Pizza and pastas were very good

    Old Town Italy - Umhlanga responded on Fri 19 Sep 25:
    Dear Ester, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our pizza and pasta, and we're sorry to learn about your disappointment with the steak tagliata. Your feedback is invaluable, and we will address this matter to improve our offerings. We hope to welcome you back for another visit soon! Kind regards, 😊 Customer Experience – Life and Brand Portfolio

  • Mark Dined: 3 weeks ago
    4
    Food 4.0
    Value 4.0
    Service 4.0
    Ambience 4.0

    Reviewed on: Sun 14 Sep 25
    Good food and very good value, however the soft drinks prices did not match the value of the food prices

    Old Town Italy - Umhlanga responded on Mon 15 Sep 25:
    Hi Mark, Thanks for your fantastic review! We’re thrilled to hear you enjoyed our food and found good value in your visit. We appreciate your feedback regarding the soft drink prices and will take that into consideration. We look forward to welcoming you back for another delightful experience! Best regards,

  • MKHIZE Dined: 1 month ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 08 Sep 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Mon 08 Sep 25:
    Dear Mkhize, Thank you so much for your fantastic review! We're absolutely delighted to hear that you enjoyed the food, value, service, and atmosphere during your visit. It truly warms our hearts to know we could create a memorable experience for you. Looking forward to welcoming you back soon! Warm regards,

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