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The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Reviews (1667)

4.5 out of 5.0
Based on the past 12 months
Food 4.5
Value 4.2
Service 4.5
Ambience 4.6
  • Anne Dined: 3 days ago
    4
    Food 5.0
    Value 3.0
    Service 3.0
    Ambience 5.0

    Reviewed on: Tue 29 Apr 25
    Food was tasty. Service was rather slow though we ordered pasta and pizza. The pizza station seemed understaffed. Ambience was great. Tiramisou is a good one. Portion was a good size also.

    Old Town Italy - Umhlanga responded on Wed 30 Apr 25:
    Hello Anne, Thank you so much for taking the time to share your experience at Old Town Italy! We’re thrilled to hear you enjoyed our tasty food and that the atmosphere really hit the mark for you. It's always wonderful when our guests appreciate the essence and charm we strive to create. We also appreciate your feedback regarding the service. We’re constantly working to improve, and your comments regarding the slow service at the pizza station will definitely help us address this. We're glad to hear you enjoyed the portion sizes and our delightful tiramisu too! We hope to welcome you back soon for another memorable visit. Warm regards, 😊 Customer Care – Life and Brand Portfolio

  • Liam Dined: 3 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 29 Apr 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Tue 29 Apr 25:
    Hi Liam, Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear you enjoyed the food, value, service, and overall atmosphere at Old Town Italy. Your kind words truly capture what we strive for, and it's wonderful to know we made your experience special. We look forward to welcoming you back for another delightful visit soon! Best regards, 😊 Customer Care – Life and Brand Portfolio

  • Kamishta Dined: 1 week ago
    4.5
    Food 5.0
    Value 3.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 25 Apr 25
    Had a great experience with the pizza making class for my son's 10th birthday. The manager provided exceptional service and provided a guided tour just for my son. Thabiso was such a good teacher and we had an excellent waitress, Neliswa

    Old Town Italy - Umhlanga responded on Tue 29 Apr 25:
    Dear Kamishta, Thank you so much for your wonderful review! We’re thrilled to hear that you and your son had such a great time at the pizza-making class for his birthday. It sounds like it was a truly special celebration, and we’re glad that our team, especially Thabiso and Neliswa, could enhance your experience with their exceptional service and guidance. We strive to create an inviting atmosphere where families can celebrate and enjoy the true essence of Old Town together, and it’s fantastic to know we could achieve that for you. We appreciate your feedback on value as well and will certainly consider it as we continue to improve our offerings. We hope to welcome you back soon for another delightful experience! Warm regards, 😊 Customer Care – Life and Brand Portfolio

  • TYRONE Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 25 Apr 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Fri 25 Apr 25:
    Dear Tyrone, We’re absolutely thrilled to see your fantastic review! Thank you for taking the time to share your experience with us. It’s wonderful to hear that you enjoyed our food, found great value, and experienced top-notch service. We're also glad that the atmosphere added to your enjoyment! Your kind words are a true testament to our commitment to creating a memorable experience for our guests. We can’t wait to welcome you back to Old Town Italy for another delightful visit. If there’s anything special you’re craving next time, feel free to let us know! Best regards, 😊 Customer Care – Life and Brand Portfolio

  • Ewan M. Dined: 1 week ago
    4.5
    Food 5.0
    Value 4.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Thu 24 Apr 25
    As always good. But i must remeber to ask not to be booked to sit next to the kitchen door. It is noisy and a bit too full of kitchen smells. Last 3 times our table for 6 has been right next to the kitchen door.

    Old Town Italy - Umhlanga responded on Thu 24 Apr 25:
    Hi Ewan, Thank you so much for sharing your experience with us! We’re delighted to hear that you enjoyed the food, atmosphere, and overall vibe during your visit—it's what we strive for at Old Town Italy! We truly appreciate your feedback regarding the seating near the kitchen door. We aim to provide a comfortable dining experience for all our guests, and we apologize for any inconvenience this may have caused during your last few visits. We understand how important ambiance is, and we will certainly take your request into account for future bookings. Looking forward to welcoming you back soon for another enjoyable meal! Best regards, 😊 Customer Care – Life and Brand Portfolio

  • Jeanné R. Dined: 1 week ago
    4
    Food 4.0
    Value 4.0
    Service 4.0
    Ambience 4.0

    Reviewed on: Sun 20 Apr 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Wed 23 Apr 25:
    Dear Jeanne, Thank you so much for taking the time to leave us such a thoughtful review! We’re thrilled to hear that you enjoyed our food, service, value, and the overall atmosphere. Your feedback really helps us continue to bring the true essence of Old Town to life through our menu and offerings. We always aim to provide a warm ambience that reflects our passion for food and dedication to quality, and it’s wonderful to know that you felt this during your visit. We hope to see you again soon, so we can keep the celebration of slow food and artisanal craftsmanship going! Warm regards, 😊 Customer Care – Life and Brand Portfolio

  • Hidesh Dined: 2 weeks ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 12 Apr 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Mon 14 Apr 25:
    Dear Hidesh, Thank you so much for taking the time to leave such a fantastic review! We're absolutely thrilled to hear that you enjoyed your experience with us at Old Town Italy. Your kind words about our food, service, and atmosphere really warm our hearts. It's wonderful to know that you felt the essence of what we strive to offer. We believe in creating a welcoming environment where guests can savour the taste of tradition while enjoying the warmth of Italian hospitality. Your feedback serves as great encouragement for our team! We look forward to welcoming you back soon to celebrate more delightful moments together. Best regards, 😊 Customer Care – Life and Brand Portfolio

  • Charol Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 06 Apr 25
    Eggs benedict delicious. Very good coffee ! Excellent deli.

    Old Town Italy - Umhlanga responded on Mon 07 Apr 25:
    Dear Charol, Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed our eggs benedict and found our coffee to be very good. It's fantastic to know that you had a great experience at our deli as well! At Old Town Italy, we strive to create an inviting atmosphere and offer food that reflects authentic Italian traditions. Your kind words motivate us to keep doing what we love! We look forward to welcoming you back soon for more delicious meals and good coffee! Best regards, 😊 Customer Care – Life and Brand Portfolio

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Opening Hours

  • Monday 07h00 - 17h00
  • Tuesday 07h00 - 17h00
  • Wednesday 07h00 - 21h00
  • Thursday 07h00 - 21h00
  • Friday 07h00 - 21h00
  • Saturday 07h00 - 21h00
  • Sunday 07h00 - 17h00