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Old Town Italy - Umhlanga

Italian
Location Pointer 39 Meridian Drive Umhlanga Rocks, Durban, 4319
4.5
(1724 reviews)
RR
Favourite

Attributes

  • Child Friendly

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The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Opening Hours

  • Monday 07h00 - 17h00
  • Tuesday 07h00 - 17h00
  • Wednesday 07h00 - 21h00
  • Thursday 07h00 - 21h00
  • Friday 07h00 - 21h00
  • Saturday 07h00 - 21h00
  • Sunday 07h00 - 17h00

Reviews (1724)

4.5 out of 5.0
Based on the past 12 months
Food 4.5
Value 4.2
Service 4.5
Ambience 4.7
  • LIENDEN Dined: 4 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 22 Aug 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Fri 22 Aug 25:
    Hello Lienden! Thank you so much for your amazing review! We're thrilled to hear that you enjoyed our food, found our menu delightful, and appreciated the atmosphere we create here at Old Town Italy Umhlanga. Your kind words mean the world to us and motivate our team to continue serving up the best. Looking forward to welcoming you back soon! Best regards, 😊 Customer Experience – Life and Brand Portfolio

  • Anke H. Dined: 4 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 22 Aug 25
    The food was great. The service was excellent and the restaurant was beautiful. We loved the decoration!

  • Thami Dined: 4 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 22 Aug 25
    Thank you for making my birthday a special one

    Old Town Italy - Umhlanga responded on Fri 22 Aug 25:
    Hi Thami, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a special birthday celebration with us. It’s our pleasure to create memorable moments for our guests, and we’re glad you enjoyed the atmosphere, food, and service. We can’t wait to welcome you back for more good times! Best regards, 😊 Customer Experience – Life and Brand Portfolio

  • Karen Dined: 2 weeks ago
    4.5
    Food 4.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Wed 13 Aug 25
    Lovely place. Lamb chops were a little tough. Strange that chips are a side with no extra charge , but mashed potato sold by weight and charged ? Chicken was good. Canoli. Excellent !

    Old Town Italy - Umhlanga responded on Wed 13 Aug 25:
    Hi Karen, Thank you for sharing your experience with us! We're thrilled to hear you loved our atmosphere and that you enjoyed the chicken and cannoli. We appreciate your feedback about the lamb chops and the sides; it helps us improve. We hope to welcome you back soon for more great moments! Warm regards,

  • Pushpa N. Dined: 2 weeks ago
    4.5
    Food 4.0
    Value 4.0
    Service 5.0
    Ambience 5.0
  • Janine D. Dined: 2 weeks ago
    4.3
    Food 3.0
    Value 5.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Sun 10 Aug 25
    We recently did the pasta course ! Loved the experience apart from the fact the chef undercooked the pasta so was pretty raw. I think it would have made sense to just offer a batch that was cooked so we could have had a meal that evening

    Old Town Italy - Umhlanga responded on Mon 11 Aug 25:
    Hi Janine, Thank you for taking the time to share your experience with us! We’re glad to hear you enjoyed the pasta course and had a great time. We sincerely apologise for the pasta being undercooked; we appreciate your feedback and will address this with our team to ensure this doesn’t happen again. Warm regards,

  • Meashack G. Dined: 2 weeks ago
    1
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Thu 07 Aug 25
    Absolutely bad experience

    Old Town Italy - Umhlanga responded on Thu 07 Aug 25:
    Dear Meashack, Thank you for your feedback. We're truly sorry to hear that your experience with us did not meet expectations. That is not the standard we want to set for our brand. We have escalated the matter to the relevant GM. May you have a good week, and we look forward to having you join us again real soon – take care Warm Regards

  • Jordy Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 03 Aug 25
    Amazing service lovely food good atmosphere. Food portions a bit small but overall great

    Old Town Italy - Umhlanga responded on Mon 04 Aug 25:
    Hi Jordy, Thanks for your fantastic review! We're thrilled to hear you enjoyed the lovely food, amazing service, and great atmosphere. We appreciate your feedback about the portion sizes and will definitely take it into consideration. Your support means a lot to us! Warm regards,

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