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Old Town Italy - Umhlanga

Italian
Location Pointer 39 Meridian Drive Umhlanga Rocks, Durban, 4319
4.5
(1801 reviews)
RR
Favourite

Attributes

  • Child Friendly

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The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Opening Hours

  • Monday 07h00 - 17h00
  • Tuesday 07h00 - 17h00
  • Wednesday 07h00 - 21h00
  • Thursday 07h00 - 21h00
  • Friday 07h00 - 21h00
  • Saturday 07h00 - 21h00
  • Sunday 07h00 - 17h00

Reviews (1801)

4.5 out of 5.0
Based on the past 12 months
Food 4.5
Value 4.2
Service 4.5
Ambience 4.6
  • Rashree N. Dined: 2 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Thu 22 Jan 26
    we always love going for GOOD food and excellent vibes. The staff are friendly and customise our meal requests to the T :)

    Old Town Italy - Umhlanga responded on Thu 22 Jan 26:
    Thank you, Rashree, for sharing your experience with us. We are grateful for your continued support and thrilled to hear that our food, atmosphere and service make you feel right at home. Your kind words encourage our team to continue delivering exceptional service. We can't wait to welcome you back for another fabulous experience. Kind regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Gerhardus O. Dined: 6 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 18 Jan 26
    Outstanding location, perfect lighting, excellent food.

    Old Town Italy - Umhlanga responded on Mon 19 Jan 26:
    Hi Gerhardus, thank you for sharing your feedback. We are pleased to hear you enjoyed our atmosphere and dining experience. We hope to welcome you back soon. Kind regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Jolene B. Dined: 1 week ago
    4.5
    Food 4.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Thu 15 Jan 26
    Lovely place. Will definitely be back.

    Old Town Italy - Umhlanga responded on Thu 15 Jan 26:
    Hi Jolene, thank you for your kind words. We are delighted you enjoyed your time at Old Town Italy Umhlanga and look forward to welcoming you again soon. Warm regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Malcolm M. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Wed 14 Jan 26
    We thoroughly enjoyed our experience at Old Town Italy (Umhlanga). Loved the decor. The food was amazing from their own craft beers, to the starters, to the mains. We really enjoyed the coffee at the end as well. The service from Sibusiso was outstanding and he was the reason that we spent a longer time than originally anticipated. Thank you for making my girlfriend's birthday super-special. We will certainly be back.

    Old Town Italy - Umhlanga responded on Wed 14 Jan 26:
    Hi Malcolm, thank you for your thoughtful review. We are so pleased you enjoyed the atmosphere, food, and craft beers, and that Sibusiso made your girlfriend's birthday memorable for you both. It means a lot to know you'll be returning. Warm regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Mohini M. Dined: 2 weeks ago
    3.5
    Food 3.0
    Value 4.0
    Service 4.0
    Ambience 3.0

    Reviewed on: Mon 05 Jan 26
    I invited guests so was embarrassed that the restaurant had not restocked desserts and gelato. Also the prawns in two of the dishes ordered were not deveined properly. A disappointing experience although previous visits were good.

    Old Town Italy - Umhlanga responded on Mon 05 Jan 26:
    Hi Mohini, thank you for sharing your feedback with us. We are sorry to hear about your recent experience and that we fell short on dessert options and prawn preparation during your visit. Your comments are important to us, and we will address this with our team to ensure we do better. We hope you’ll give us another look so we can deliver a much better experience next time. Kind regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Frank V. Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 02 Jan 26
    Fantastic authentic Italian

    Old Town Italy - Umhlanga responded on Sat 03 Jan 26:
    Hi Frank, thank you for your wonderful feedback. We are delighted that you enjoyed an authentic Italian experience with us and appreciate you taking the time to share your thoughts. We hope to have you back again soon. Kind regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Zakhele N. Dined: 3 weeks ago
    2.5
    Food 3.0
    Value 3.0
    Service 1.0
    Ambience 3.0

    Reviewed on: Wed 31 Dec 25
    Ordered starters bread basket before the mains all the food came at the same time. Cappuccino took 20 minutes to make while I had a cold drink already "awkward" Caucasian supervisor or manager on shift who brought the food out couldn't even take the time to listen to me too in a rush do do other things, service and guest experience is declining shame

    Old Town Italy - Umhlanga responded on Wed 31 Dec 25:
    Hi Zakhele, thank you for sharing your experience with us. We are sorry to hear that the timing of your meal and the service did not meet your expectations. Your feedback is important and we have escalated the matter to the relevant GM, so that they may get in touch with you directly to address your concerns. Kind regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

  • Michèle M. Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Wed 31 Dec 25
    Delicious food, excellent friendly service and lovely ambience.

    Old Town Italy - Umhlanga responded on Wed 31 Dec 25:
    Hi Michèle, thank you for your wonderful feedback. We are delighted you enjoyed the food, service, and atmosphere. We hope to have you back at Old Town Italy Umhlanga again soon. Kind regards, Old Town Italy Umhlanga (Customer Experience – Life and Brand Portfolio)

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