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Palmetto at Mmabatho Palms Hotel Casino

International
Location Pointer Nelson Mandela Dr, Mafikeng Industrial, Mahikeng, 2735, South Africa
3.6
(36 reviews)
RR
Menu
Favourite

Attributes

  • Child Friendly
  • Wheelchair Friendly
  • WiFi
  • Buffet

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Menu
Favourite

As one of the oldest casino resorts in South Africa, Mmabatho Palms, in historic Mafikeng, is still your exotic entertainment oasis. Escape to where relaxation, tranquil surroundings and warm hospitality are nestled between the picturesque palms that bear our name. Escape the mundane and experience paradise where you can centre yourself, feel refreshed and return revitalised… etokafaditsweng!

Opening Hours

  • Monday 06h30 - 22h00
  • Tuesday 06h30 - 22h00
  • Wednesday 06h30 - 22h00
  • Thursday 06h30 - 22h00
  • Friday 06h30 - 22h00
  • Saturday 06h30 - 22h00
  • Sunday 06h30 - 22h00

Reviews (36)

3.6 out of 5.0
Based on the past 12 months
Food 3.6
Value 3.6
Service 3.3
Ambience 4.1
  • Nqobani S. Dined: 1 month ago
    4.3
    Food 5.0
    Value 4.0
    Service 3.0
    Ambience 5.0
  • Tafadzwa G. Dined: 1 month ago
    1.8
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 4.0

    Reviewed on: Fri 19 Sep 25
    Palmetto is a beautiful restaurant with a lovely atmosphere, and background music that seemed to complement the overall aesthetic. The menu looks thoughtfully put together with a fair variety of options, and the wine list deserves particular mention — clearly curated with care, which many restaurants fail to get right. That said, the execution fell short. I ordered a steak, cooked to medium as requested, but it was served cold, as were the fries that came with it. This undermined the dish and suggested either a lapse in timing between kitchen and service or a lack of attention at the pass. To make matters worse, the waitress was unavailable when I tried to raise the issue, so it went unresolved. On the positive side, my friend enjoyed their fish dish, which suggests the kitchen is capable but inconsistent. The cappuccino I ordered after dinner was another disappointment. From presentation to aroma, it was clearly off — the froth was poorly made, the smell unpleasant, and after a single sip it was undrinkable. When I asked if it could be redone, I was told it was “possibly because of the machine,” with no alternative offered. At this level of dining, that kind of dismissal reflects poorly on service standards. Service overall was the weakest point. The waitress appeared flustered, struggled with basic English, and was difficult to engage with throughout the evening. Several times I had to rely on my friend to translate even simple requests. This disrupted the flow of the meal and made addressing issues unnecessarily complicated. In summary, Palmetto has the right foundations — a beautiful setting and a decent menu (at least on paper). But it lacks consistency in execution and attentiveness in service. With better staff training, sharper service standards, and closer coordination between kitchen and floor, it could deliver an experience that matches its potential.

  • Tshegofatso M. Dined: 2 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Thandi R. Dined: 2 months ago
    4.3
    Food 3.0
    Value 4.0
    Service 5.0
    Ambience 5.0
  • Onalenna M. Dined: 5 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 20 May 25
    The service was excellent

  • Omphemetse M. Dined: 5 months ago
    2
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 5.0

    Reviewed on: Thu 08 May 25
    Waiter was Rude and told me I did not book even though I booked before hand His name is Tlotlego

  • Ntsako M. Dined: 5 months ago
    4.3
    Food 4.0
    Value 4.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Sun 04 May 25
    Loved my food, enjoyed the music, can't wait to go back.

    1
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