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Palmetto at Mmabatho Palms Hotel Casino

International
Location Pointer Nelson Mandela Dr, Mafikeng Industrial, Mahikeng, 2735, South Africa
3.6
(43 reviews)
RR
Menu
Favourite

Attributes

  • Child Friendly
  • Wheelchair Friendly
  • WiFi
  • Buffet

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Menu
Favourite

As one of the oldest casino resorts in South Africa, Mmabatho Palms, in historic Mafikeng, is still your exotic entertainment oasis. Escape to where relaxation, tranquil surroundings and warm hospitality are nestled between the picturesque palms that bear our name. Escape the mundane and experience paradise where you can centre yourself, feel refreshed and return revitalised… etokafaditsweng!

Opening Hours

  • Monday 06h30 - 22h00
  • Tuesday 06h30 - 22h00
  • Wednesday 06h30 - 22h00
  • Thursday 06h30 - 22h00
  • Friday 06h30 - 22h00
  • Saturday 06h30 - 22h00
  • Sunday 06h30 - 22h00

Reviews (43)

3.6 out of 5.0
Based on the past 12 months
Food 3.5
Value 3.4
Service 3.2
Ambience 4.2
  • Tsholofelo S. Dined: 3 weeks ago
    4
    Food 3.0
    Value 4.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Mon 05 Jan 26
    The service in the beginning was okay once more people came, it started lacking. Thw food was just okay, definitely misleading people by calling it fine dining but the desert saved the night. The place is beautiful and aesthetically pleasing.

  • Reabetswe D. Dined: 3 weeks ago
    3
    Food 3.0
    Value 3.0
    Service 1.0
    Ambience 5.0

    Reviewed on: Mon 05 Jan 26
    Food was not well plated We waited for over an hour and a half for food. The waiter was attending other tables but ours.

  • Mme Pinkie T. Dined: 1 month ago
    1
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Tue 30 Dec 25
    Very poor service we were told the food was finished I regret booking with you guys I pay for nothing you really robbed us food which is available was terrible

  • Lehlohonolo K. Dined: 1 month ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Motshidisi N. Dined: 1 month ago
    2.3
    Food 1.0
    Value 1.0
    Service 3.0
    Ambience 4.0

    Reviewed on: Fri 26 Dec 25
    There was no variety for the Christmas lunch and the taste as well was not great

  • Ofentse T. Dined: 1 month ago
    2.5
    Food 4.0
    Value 0.0
    Service 1.0
    Ambience 0.0

    Reviewed on: Tue 23 Dec 25
    We enjoyed the food, ribs were delicious and tender. Service was very poor, we waited for hours to get our food. They must have enough waitresses during festive. Thank you

  • Nqobani S. Dined: 4 months ago
    4.3
    Food 5.0
    Value 4.0
    Service 3.0
    Ambience 5.0
  • Tafadzwa G. Dined: 4 months ago
    1.8
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 4.0

    Reviewed on: Fri 19 Sep 25
    Palmetto is a beautiful restaurant with a lovely atmosphere, and background music that seemed to complement the overall aesthetic. The menu looks thoughtfully put together with a fair variety of options, and the wine list deserves particular mention — clearly curated with care, which many restaurants fail to get right. That said, the execution fell short. I ordered a steak, cooked to medium as requested, but it was served cold, as were the fries that came with it. This undermined the dish and suggested either a lapse in timing between kitchen and service or a lack of attention at the pass. To make matters worse, the waitress was unavailable when I tried to raise the issue, so it went unresolved. On the positive side, my friend enjoyed their fish dish, which suggests the kitchen is capable but inconsistent. The cappuccino I ordered after dinner was another disappointment. From presentation to aroma, it was clearly off — the froth was poorly made, the smell unpleasant, and after a single sip it was undrinkable. When I asked if it could be redone, I was told it was “possibly because of the machine,” with no alternative offered. At this level of dining, that kind of dismissal reflects poorly on service standards. Service overall was the weakest point. The waitress appeared flustered, struggled with basic English, and was difficult to engage with throughout the evening. Several times I had to rely on my friend to translate even simple requests. This disrupted the flow of the meal and made addressing issues unnecessarily complicated. In summary, Palmetto has the right foundations — a beautiful setting and a decent menu (at least on paper). But it lacks consistency in execution and attentiveness in service. With better staff training, sharper service standards, and closer coordination between kitchen and floor, it could deliver an experience that matches its potential.

  • Tshegofatso M. Dined: 4 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
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