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The Grillhouse Melrose Arch

Reservations Collection Delivery
Seafood Steakhouse
RRR

Attributes

  • Romantic
  • Wheelchair Friendly
  • WiFi

Facing onto the Piazza in the heart of the vibrant Melrose Arch precinct, the newest addition to The Grillhouse group, The Grillhouse Melrose Arch, offers indoor and outdoor dining all year round. Art deco furnishings and subtle lighting, reminiscent of the classic New York grillhouse, the decor cleverly combines raw face brick, black leather seating and fine timber to create a warm earthy feel. There are private dining rooms, and a wine cellar, for you to choose from a huge selection of local and imported bottles.

Reviews (137)

4.3 out of 5.0
Food 4.4
Value 4.2
Service 4.4
Ambience 4.3
  • Yvette R. Dined: 1 day ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Thu 25 Feb 21
    Good food, good waiters and good vibes!

  • Tienie L. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Ella R. Dined: 6 days ago
    4
    Food 3.0
    Value 3.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 22 Feb 21
    The Malva pudding which is my favorite desert was way too sweet and the custard was more sweeter (more like condensed milk) we unfortunately couldn't eat that. I was disappointed because they didn't acknowledge Kefi bday

  • Lerato Z. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Desigan G. Dined: 5 days ago
    3.8
    Food 4.0
    Value 4.0
    Service 3.0
    Ambience 4.0
  • Kopano K. Dined: 5 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 21 Feb 21
    Highly recommend

  • Nola R. Dined: 6 days ago
    4.8
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Sat 20 Feb 21
    Excellent food and service. Always delicious and highly recommended.

  • Steven I. Dined: 1 week ago
    4.3
    Food 4.0
    Value 4.0
    Service 5.0
    Ambience 4.0
  • Sunita P. Dined: 1 week ago
    1.8
    Food 2.0
    Value 1.0
    Service 1.0
    Ambience 3.0

    Reviewed on: Thu 18 Feb 21
    We usually love the Grill house, but this was our worst experience! Firstly we were greeted by the host trying to allocate us to an outside umbrella table, when I'd made a booking, but he said oh no you made a booking online... Why have online bookings, if it's discounted like not having made a booking? Then our waiter was just not very clued up, not the quality of waitress expected when at a place like the grill house. I really wanted prawns, and ordered them in spite of the high price... I honestly do not feel that this was value for money, there was absolutely nothing special about the prawns at R360 for 6...it was actually ridiculous. Our waitress then thought that zapper and tapping for payment was the same thing - clearly a very new waitress. Unfortunately we will most likely not return to the grill house. Something has gone wrong since reopening after the lockdown closure. It's very unfortunate for a place we have enjoyed over the years!

  • Venisha N. Dined: 1 week ago
    2.5
    Food 2.0
    Value 2.0
    Service 4.0
    Ambience 2.0

    Reviewed on: Wed 17 Feb 21
    HI, we had booked online on Saturday early for Valentines day dinner for 6 people. It was meant to have been a special experience since receiving the sms from grill house so trusted it and booked there. Needless to say - the experience was so spoiled and disappointing, even though we booked - there was no tables so there had to make a table for us in a empty room with no one else, there were no napkins or serviettes on the table. Yes the rain started, but surely a restaurant of this calibre should have made arrangements by checking the weather prior. I have worked in the hospitality industry so am very aware of service levels. When we ordered food, majority of the steaks were sold out and there was no prawns or mash potatoes around 7:30pm. The confirmation call said welcome drinks on arrival but there was non , so had to ask for it and there was no non alcoholic drinks for 4 people as indicated. There was absolutely no effort to make the evening about valentines dinner so we could have booked elsewhere for so many people. There was also no complimentary bread that is usually served at all Grillhouses and we also didn't order any starters. We had to keep on changing sides as most were not available. The came dessert, where cream was requested and both servings for 2 people - the cream was off and yellow. Thats pretty disgusting on all levels, and on valentines days. To say we are beyond shocked and disappointed on your restaurant being ill prepared and ruining a special day - is an understatement. The quality has certainly gone very low, but we were charged for the entire experience..

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Opening Hours

  • Monday 12h00 - 21h00
  • Tuesday 12h00 - 21h00
  • Wednesday 12h00 - 21h00
  • Thursday 12h00 - 21h00
  • Friday 12h00 - 21h00
  • Saturday 12h00 - 21h00
  • Sunday 12h00 - 15h00
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