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Afternoon Tea at View Restaurant

Afternoon Tea
4.4 R
Favourite

Attributes

  • Romantic
  • Outdoor Seating
  • Great Views
  • Wheelchair Friendly
  • WiFi

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Favourite

A sparkling ensemble of Gourmet Pastries, Rose Methode Cap Classique, and decadent Loose-Leaf Teas all served amidst breathtaking panoramic views of the city. Experience the epitome of luxury and sophistication at Four Seasons The Westcliff.

Opening Hours

  • Monday CLOSED
  • Tuesday CLOSED
  • Wednesday CLOSED
  • Thursday 12h00 - 17h00
  • Friday 12h00 - 17h00
  • Saturday 12h00 - 17h00
  • Sunday 12h00 - 17h00

Reviews (205)

4.4 out of 5.0
Based on the past 12 months
Food 4.3
Value 4.0
Service 4.5
Ambience 4.6
  • Desiree C. Dined: 3 weeks ago
    1.8
    Food 1.0
    Value 1.0
    Service 2.0
    Ambience 3.0

    Reviewed on: Sun 08 Feb 26
    This was the worst high tea experience of my life for 650 they only gave limited options of 8 , 3 of them were bread . That’s so unacceptable for a 5 star hotel . I would never recommend anyone to go to this place for high tea . And 1 selection of tea is diabolical. We couldn’t even enjoy the view because they placed us where we couldnt enjoy the view . The tables were not dressed . It’s not worth your penny at all .

    Afternoon Tea at View Restaurant responded on Mon 09 Feb 26:
    Good morning, Desiree. Thank you so much for the feedback. We will be in touch with you shortly.

  • Vanishree G. Dined: 3 weeks ago
    2.5
    Food 2.0
    Value 2.0
    Service 3.0
    Ambience 3.0

    Reviewed on: Sun 08 Feb 26
    Unfortunately, the experience fell far below expectations, particularly for the Four Seasons brand: • We were only permitted to select one tea each, which felt unnecessarily restrictive for a High Tea experience. • The food quality was poor — the platter items were not fresh, and the sandwiches appeared to have been prepared hours earlier. The bread was extremely hard and difficult to break. We reported this to staff at the time. • The supervisor’s behaviour was unprofessional. She had removed her shoes and was lounging in the room near our table, which was inappropriate for a hospitality environment. • Staff appeared unprepared and unable to clearly explain the menu, which added to the confusion. • A nearby table was extremely noisy, and no staff member intervened. The atmosphere felt more like a pub than a refined High Tea setting, and we could barely hear each other speak. • We were asked whether we were celebrating anything, and I mentioned it was a friendship anniversary, yet nothing was acknowledged. This made the question feel meaningless and disappointing. • Additionally, we were presented with the bill before requesting it, while other tables were allowed to remain seated and enjoy their time, which felt dismissive and inconsistent. Overall, the experience lacked the quality, professionalism, and attention to detail one would expect from Four Seasons. I trust you will take this feedback seriously and review both your food standards and service delivery. I would appreciate your response and clarity on how this will be addressed.

    Afternoon Tea at View Restaurant responded on Mon 09 Feb 26:
    Good morning, Vanishree. Thank you so much for the detailed review. We will be in touch with you shortly.

  • Mabel Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 07 Feb 26
    The travelling up and the way down to the parking MUST always be via a cart. Is too step for walking

  • Venessa B. Dined: 4 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Thu 05 Feb 26
    A lovely experience and afternoon out - we celebrated 2 birthdays and it was very special!

  • Craig M. Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Nomvula M. Dined: 4 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
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