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Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn

African American Breakfast Burgers Contemporary International South African Vegetarian Friendly
Location Pointer Summit Place Precinct, 221 Garsfontein Rd, De Beers, Pretoria, 0181, South Africa
4.5
(319 reviews)
RR
Menu
Favourite

Attributes

  • Outdoor Seating
  • Wheelchair Friendly
  • WiFi
  • Buffet

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Menu
Favourite

Satisfy your appetite with the most mouth-watering snacks, drinks and dishes you’ve ever tasted. Dig into delicious breakfasts and caffeine creations whipped up by our talented Egg-sperts and Brewristas. Go all out with a big American-style burger.

Opening Hours

  • Monday 06h30 - 22h00
  • Tuesday 06h30 - 22h00
  • Wednesday 06h30 - 22h00
  • Thursday 06h30 - 22h00
  • Friday 06h30 - 22h00
  • Saturday 06h30 - 22h00
  • Sunday 06h30 - 22h00

Reviews (319)

4.5 out of 5.0
Based on the past 12 months
Food 4.2
Value 4.4
Service 4.5
Ambience 4.7
  • Portia S. Dined: 3 days ago
    1.5
    Food 1.0
    Value 1.0
    Service 3.0
    Ambience 1.0

    Reviewed on: Mon 02 Feb 26
    I'm not one to make reviews but I am very disappointed with Fire & Ice. You sold us dreams for our milestone birthday. When we came to view the venue you indicated where we will sit and told us that the area is reserved for us. How is it that on the day of the event, you make us sit with a large group next to us, knowing very well that we were also a large group. Both groups had milestone celebrations but the noise of the music and the groups ruined everything. The buffet looked like it was catered for 20people. When we went to dish up some of the items were already finished and could not be refilled. This was money wasted honestly, I did not even taste any of the dessert options because when I got there everything was finished they even cleared the table. I will not be booking an event there again. The only one good thing is that our waiter was available to us throughout. But anything else was a mess, from getting our complimentary drinks wrong (non-alc instead of alc), to being squashed with a larger group, to the food. I'm afraid I have nothing positive to say to you all except for the waiter' being available.

  • Bongiwe M. Dined: 3 days ago
    4.3
    Food 5.0
    Value 5.0
    Service 4.0
    Ambience 3.0

    Reviewed on: Sun 01 Feb 26
    I booked for dinner on Saturday 31 Jan and we were a family of 5 .The restaurant was too loud due to a number of big group birthday celebrations hosted so next time one will just have to avoid Saturday evening. It felt like we were in a Pub.

  • Nqobile Dined: 3 days ago
    4.5
    Food 3.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 01 Feb 26
    A big thank you to Kedibone for being such an amazing waitress for our table. Keep up the excellent work!

  • Wilson C. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 27 Jan 26
    Happy clients

    Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn responded on Tue 27 Jan 26:
    Dear Wilson Chauke, On behalf of the entire Hotel TEAM, I want to thank you for rating our service during your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire TEAM as a way of celebrating the great Guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. I’m glad that you had a great dining experience! Your opinion really matters to us!! We hope to welcome you again soon. Yours Sincerely, Obakeng Molotsane Duty Manager

  • Cisca V. Dined: 1 month ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Saneh Z. Dined: 1 month ago
    4
    Food 4.0
    Value 4.0
    Service 4.0
    Ambience 4.0

    Reviewed on: Fri 26 Dec 25
    We could’ve done with some music since it was Christmas Day but everything else was good. Thank you.

  • Rolphy M. Dined: 1 month ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 26 Dec 25
    The best service ever, the quality of the food prepared on the days was phenomenal; from the welcoming drinks, main course, dessert & Christmas 🎄 goodies. My home away from home👌🏽

  • Thobile Z. Dined: 1 month ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0
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