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Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn

African American Breakfast Burgers Contemporary International South African Vegetarian Friendly
Location Pointer Summit Place Precinct, 221 Garsfontein Rd, De Beers, Pretoria, 0181, South Africa
4.5
(291 reviews)
RR
Menu
Favourite

Attributes

  • Outdoor Seating
  • Wheelchair Friendly
  • WiFi
  • Buffet

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Menu
Favourite

Satisfy your appetite with the most mouth-watering snacks, drinks and dishes you’ve ever tasted. Dig into delicious breakfasts and caffeine creations whipped up by our talented Egg-sperts and Brewristas. Go all out with a big American-style burger.

Opening Hours

  • Monday 06h30 - 22h00
  • Tuesday 06h30 - 22h00
  • Wednesday 06h30 - 22h00
  • Thursday 06h30 - 22h00
  • Friday 06h30 - 22h00
  • Saturday 06h30 - 22h00
  • Sunday 06h30 - 22h00

Reviews (291)

4.5 out of 5.0
Based on the past 12 months
Food 4.2
Value 4.4
Service 4.5
Ambience 4.7
  • Mpho M. Dined: 6 days ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 15 Mar 26
    Everything super good 👌 Thank You Very Much

  • Girly N. Dined: 6 days ago
    4.3
    Food 4.0
    Value 4.0
    Service 5.0
    Ambience N/A

    Reviewed on: Sun 15 Mar 26
    Had a great time with Ice Tropes!!!

  • Gomolemo S. Dined: 1 week ago
    3.8
    Food 4.0
    Value 4.0
    Service 4.0
    Ambience 3.0

    Reviewed on: Sat 14 Mar 26
    Carpets in the room .. needs deep cleaning or changed.. Also upgrade your security , we have sick minded men out there prying on little girls.

  • Meiva T. Dined: 1 week ago
    4.8
    Food 5.0
    Value 5.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Mon 09 Mar 26
    Excellent service received, staff was friendly and food was delicious

  • Kutlwano M. Dined: 2 weeks ago
    3.3
    Food 1.0
    Value 2.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 06 Mar 26
    Unfortunately the food was quite disappointing. The dishes lacked flavour and were not very appetising, which was a bit of a letdown. However, I must say that the service was excellent. The staff were friendly, attentive, and very welcoming throughout the experience.

  • Masego S. Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Wed 25 Feb 26
    Booking my birthday dinner with Ntando and the reservations team was an absolute breeze, seamless and easy…the dinner service from Thuso was absolutely fantastic also grateful for the management team…thank you so much

  • Deven R. Dined: 1 month ago
    1.8
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 4.0

    Reviewed on: Tue 17 Feb 26
    Dear Fire & Ice Menlyn, i was terribly disappointed with my experience at your establishment. the promised Valentines dinner was way below par and not even close to a 5 course meal. there items on the menu were missing, the service was extremely poor. the salmon had so many bones in them you could choke on every bite. the server was missing most of the time and when we need to leave because we had a show to attend at 20h00 our food arrived at 19h45 with all the bones it took more time to remove this than eat. no palette cleansers as advertised. no plated entree, everything was chucked on a table and half was missing. lied about scallops. the service was so slow we could not get dessert. after the show we went for drinks at the bar, we had to wait 30minutes to order and then another 20minutes for the drinks! Pathetic ! One person taking orders for the entire bar and restaurant? pathetic ! I would never recommend your establishment to anyone as it was nothing short of disappointing.

    Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn responded on Fri 20 Feb 26:
    Dear Deven, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced and want to assure you that your concern is being taken seriously. We have made several attempts to reach you, both by phone and email, as we are eager to resolve this matter. We would love the opportunity to make this right. Please don't hesitate to reach out to us at your earliest convenience, and we will ensure your concern is addressed promptly. We look forward to hearing from you.

  • Lizzy M. Dined: 1 month ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Lwanda M. Dined: 1 month ago
    4
    Food 5.0
    Value 5.0
    Service 1.0
    Ambience 5.0
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