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Fire & Ice Melrose Arch

African American Contemporary South African
Location Pointer 22 Whiteley Street, Melrose Arch Precinct Johannesburg 2076, SA
4.7
(195 reviews)
RRR
Favourite

Attributes

  • Romantic
  • Outdoor Seating
  • Buffet

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Favourite

Discover a vibrant, urban lifestyle in the heart of Johannesburg, South Africa at Protea Hotel Fire & Ice Johannesburg Melrose Arch. Located in the bustling precinct of Melrose Arch, our 4-star hotel surrounds guests with exceptional style, comfort and just the right amount of lavish, Hollywood-inspired decor. Whether traveling for business or leisure, guests will enjoy our superb location near the Johannesburg Zoo, Nelson Mandela Square and other popular local attractions.

Opening Hours

  • Monday 07h00 - 21h00
  • Tuesday 07h00 - 21h00
  • Wednesday 07h00 - 21h00
  • Thursday 07h00 - 21h00
  • Friday 07h00 - 21h00
  • Saturday 07h00 - 21h00
  • Sunday 07h00 - 21h00

Reviews (195)

4.7 out of 5.0
Based on the past 12 months
Food 5.0
Value 4.8
Service 4.3
Ambience 4.7
  • Brian R. Dined: 3 weeks ago
    3.3
    Food 5.0
    Value 4.0
    Service 1.0
    Ambience 3.0

    Reviewed on: Sun 15 Feb 26
    Experience was let down by the really poor and slow service.

    Fire & Ice Melrose Arch responded on Tue 17 Feb 26:
    Good day Brian, Thank you for taking the time to share your feedback. It has been noted and will serve as a reference point for improvement. The experience highlighted does not align with the standards we aim to consistently deliver, and your comments have been shared with the relevant teams for review and alignment. We highly appreciate the feedback and the opportunity it provides to refine our service offering and we hope to soon host you for the true Fire & Ice! experience we aim to offer.

  • Tlou S. Dined: 1 month ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 14 Feb 26
    Everything was on point, Thank you very much to the team/ staff for the hospitality, generosity and professionalism. From the arrangements with Theodorah, Vallery, Matshidiso, Shawn, to the service on the day, Thatelo, Mr. M, Chef Lunga, Ron just to name a few, Thank you very much Team Protea-Fire & Ice- MA, the Absolute best you are !!!.

  • Grace L. Dined: 1 month ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 30 Jan 26
    I ate the traditional food which is the oxtail served with spinach, chakalaka and dumpling. my other friends had ribs and sea food. The place itself is heaven on earth, you have privacy in the restrooms. All I can say is that the place is amazing, beautiful service from staff who always carry a smile on their faces

  • Mogadi N. Dined: 7 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 10 Aug 25
    Great service from Amanda , Thuso and our wonderful waitress Nthabi. Also a big thank you to Connie she welcomed us to well and reserved the best spot for us that made our experience so much more memorable

    1
  • Roxanne R. Dined: 8 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 16 Jun 25
    Raymond our waiter offered us exceptional service.

  • Fulufhelo R. Dined: 11 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Celiwe K. Dined: 1 year ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 25 Feb 25
    I really enjoyed the dinner with my friends here, we had a memorable time filled with laughter, great service, great food and overall good vibes.

  • Ebrahim B. Dined: 1 year ago
    3.8
    Food 3.0
    Value 3.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Sat 15 Feb 25
    Pleasant evening with good service and atmosphere. Music selection added to the enjoyment. Food options limited and given the price, notwithstanding the event, underwhelming.

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