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Platinum Belt Restaurant and Lounge

Reviewers' Choice 2024 - Top 100
Breakfast Fine Dining Steakhouse Sushi Vegan Friendly Vegetarian Friendly
Location Pointer 2 Palm Blvd, Umhlanga Ridge, Umhlanga, 4319, South Africa
4.5
(357 reviews)
RRR
Menu
Favourite

Attributes

  • Romantic
  • Outdoor Seating
  • Great Views
  • Live Sport
  • Wheelchair Friendly
  • WiFi
  • Reviewers' Choice 2024 - Top 100

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Menu
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Platinum Belt Lounge and Restaurant is a contemporary fine dining experience – a space where culinary flair and innovation meet to bring its customers a culinary experience of class and distinction, making every meal and occasion momentous. Standing as a modern institution modelled on the value of novelle cuisine, we offers a sensory experience exploring food against a backdrop of art, music and elegance.

Opening Hours

  • Monday 07h00 - 23h00
  • Tuesday 07h00 - 23h00
  • Wednesday 07h00 - 23h00
  • Thursday 07h00 - 23h00
  • Friday 07h00 - 02h00
  • Saturday 07h00 - 02h00
  • Sunday 07h00 - 02h00

Reviews (357)

4.5 out of 5.0
Based on the past 12 months
Food 4.5
Value 4.4
Service 4.6
Ambience 4.6
  • Katelyn N. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • LEBOGANG M. Dined: 5 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 05 Jan 26
    Everything was top tier. My waiter checked on us every now and then to make sure we still okay

  • Lebohang Dined: 2 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 27 Dec 25
    Great service from both the waiter(Wanda) and the lady at reception friendly, professional, and welcoming :)

    Platinum Belt Restaurant and Lounge responded on Sun 28 Dec 25:
    Thank you so much for your kind review! We’re delighted to hear that Wanda and our reception team made you feel welcome. We’ll be sure to pass along your lovely feedback to them. We look forward to welcoming you again soon

  • Ashley Dined: 2 weeks ago
    3
    Food 3.0
    Value 5.0
    Service 3.0
    Ambience 1.0

    Reviewed on: Fri 26 Dec 25
    If i could give Ambience a 0 star i would. Music was so obnoxiously loud. No one could have a conversation with anyone it was screaming to say something. It was like we were in a club. We could barely hear the waiter. That killed the Christmas vibe so much. Food looked amazing. Starters was great. Mains the Gammon was overcooked and dry. Deserts were fine.

    Platinum Belt Restaurant and Lounge responded on Sun 28 Dec 25:
    Thank you for taking the time to share your feedback. We’re very sorry to hear that the music volume affected your experience, especially during the Christmas period, as that’s certainly not the atmosphere we aim to create. Your comments have been shared with the team so we can ensure the ambience is more comfortable for our guests going forward. We’re pleased to hear you enjoyed the starters and desserts, but we sincerely apologise that the gammon did not meet expectations. This will be addressed with our kitchen team. We truly appreciate your honest feedback and hope you’ll consider giving us another opportunity to provide a better experience in the future.

  • Kagisho M. Dined: 2 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 21 Dec 25 (Guest left no comment)

    Platinum Belt Restaurant and Lounge responded on Sun 28 Dec 25:
    Thank you for the review, we highly appreciate your feedback.

  • Mfundo Dined: 2 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 21 Dec 25
    It was all worth it and I'll definitely return.

    Platinum Belt Restaurant and Lounge responded on Sun 21 Dec 25:
    Thank you so much for the review, we are thrilled to hear that we exceed your expectations during your visit. we look forward to seeing you again. Thank you once again for the feedback.

  • Princess H. Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 20 Dec 25
    Thank you so much, everything turned out exactly as I wished for my birthday. Big shout out to Nkosi our Waiter

    Platinum Belt Restaurant and Lounge responded on Sun 21 Dec 25:
    Thank you so much for your kind words! We’re thrilled to hear that everything turned out just as you hoped for your birthday. We’ll be sure to pass along your shout-out to Nkosi—he’ll be so happy to know he made your celebration extra special! Hope to welcome you back again soon for more great moments.

  • Thabsile N. Dined: 3 weeks ago
    2
    Food 1.0
    Value 5.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Sat 20 Dec 25
    I had a terrible experience 😪 I was disappointed by the service,only one waiter was serving with no passion no explanation, very unhelpful ,our drinks takes too long to come i had to pay for them and leave the place without ordering food shem I was disappointed on my birthday worse

    Platinum Belt Restaurant and Lounge responded on Sun 28 Dec 25:
    We’re truly sorry to hear about your experience, especially as it was on your birthday. This is certainly not the level of service we aim to provide, and we completely understand how disappointing that must have been. Please accept our sincere apologies for the slow service and lack of attentiveness you encountered. Your feedback has been shared with our management team so we can address this and ensure better staffing and service moving forward. We genuinely appreciate you bringing this to our attention and would welcome the opportunity to make things right in the future.

  • Khanyisani Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 19 Dec 25
    The food

    Platinum Belt Restaurant and Lounge responded on Sun 21 Dec 25:
    Thank you for sharing your review, we highly appreciate the feedback.

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