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Fire & Ice Melrose Arch

African American Contemporary South African
RRR

Attributes

  • Romantic
  • Outdoor Seating
  • Buffet

Discover a vibrant, urban lifestyle in the heart of Johannesburg, South Africa at Protea Hotel Fire & Ice Johannesburg Melrose Arch. Located in the bustling precinct of Melrose Arch, our 4-star hotel surrounds guests with exceptional style, comfort and just the right amount of lavish, Hollywood-inspired decor. Whether traveling for business or leisure, guests will enjoy our superb location near the Johannesburg Zoo, Nelson Mandela Square and other popular local attractions.

Reviews (107)

4.1 out of 5.0
Food 4.1
Value 3.9
Service 4.1
Ambience 4.3
  • Darrington M. Mon 13 Jan 20
    1.5
    Food 1.0
    Value 1.0
    Service 3.0
    Ambience 1.0

    The starters were ok the main meal was a disaster the puddings were again ok i did not enjoy the experience and will not be returning i have already sent an Email to explain my feelings.

  • Stephen Sun 12 Jan 20
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    All went well, keep up the good work.

  • Tumi Thu 02 Jan 20
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    I will go again anytime of the day

  • Steven Wed 01 Jan 20
    1.5
    Food 1.0
    Value 2.0
    Service 2.0
    Ambience 1.0

    New Year’s Eve dinner at the Fire and Ice Hotel, Melrose Arch rivaled an episode of Fawlty Towers. Our choice of an outside table was denied as dining in this area is now apparently unavailable after 9pm. The chairs at the tables were too low and had to be exchanged for ones that permitted a comfortable dining position. The champagne we ordered failed to arrive. Eventually we were told none was available. Waiters changed mid-ordering; the second was unable to read what the first had written. The food was bland and tasteless. At 9pm not only were outside diners shepherded in, but the restaurant doors to the patio were closed and the curtains were drawn. We finished our meal in the gloomy light as quickly as we could and made a welcome escape into the fresh air. Was this worth the more than R1000 bill. Definitely not!

  • Nadia Tue 31 Dec 19
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    A huge thank you to the manager Abel! Your assistance with helping me set up the perfect date in such short notice was spectacular! Thank you so much!

  • Louis A. Mon 30 Dec 19
    3.3
    Food 3.0
    Value 3.0
    Service 2.0
    Ambience 5.0
  • MR Shuaib Mon 30 Dec 19
    4
    Food 4.0
    Value 4.0
    Service 5.0
    Ambience 3.0
  • Gugu M. Mon 30 Dec 19
    4
    Food 3.0
    Value 3.0
    Service 5.0
    Ambience 5.0
  • Juan Fri 27 Dec 19
    4
    Food 5.0
    Value 4.0
    Service 3.0
    Ambience 4.0
  • Ntombi R. Thu 26 Dec 19
    3.8
    Food 4.0
    Value 3.0
    Service 4.0
    Ambience 4.0

    You could have offered more variety of food and a soft drink for the amount of money we paid. I honestly expected more. It was disappointing.

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Opening Hours

  • Monday 07h00 - 21h00
  • Tuesday 07h00 - 21h00
  • Wednesday 07h00 - 21h00
  • Thursday 07h00 - 21h00
  • Friday 07h00 - 21h00
  • Saturday 07h00 - 21h00
  • Sunday 07h00 - 21h00
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