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Fire & Ice Melrose Arch

African American Contemporary South African
4.4 RRR
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Attributes

  • Romantic
  • Outdoor Seating
  • Buffet

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Discover a vibrant, urban lifestyle in the heart of Johannesburg, South Africa at Protea Hotel Fire & Ice Johannesburg Melrose Arch. Located in the bustling precinct of Melrose Arch, our 4-star hotel surrounds guests with exceptional style, comfort and just the right amount of lavish, Hollywood-inspired decor. Whether traveling for business or leisure, guests will enjoy our superb location near the Johannesburg Zoo, Nelson Mandela Square and other popular local attractions.

Opening Hours

  • Monday 07h00 - 21h00
  • Tuesday 07h00 - 21h00
  • Wednesday 07h00 - 21h00
  • Thursday 07h00 - 21h00
  • Friday 07h00 - 21h00
  • Saturday 07h00 - 21h00
  • Sunday 07h00 - 21h00

Reviews (221)

4.4 out of 5.0
Based on the past 12 months
Food 4.0
Value 4.2
Service 4.6
Ambience 4.6
  • Roxanne R. Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 16 Jun 25
    Raymond our waiter offered us exceptional service.

  • Fulufhelo R. Dined: 3 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Celiwe K. Dined: 4 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 25 Feb 25
    I really enjoyed the dinner with my friends here, we had a memorable time filled with laughter, great service, great food and overall good vibes.

  • Ebrahim B. Dined: 4 months ago
    3.8
    Food 3.0
    Value 3.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Sat 15 Feb 25
    Pleasant evening with good service and atmosphere. Music selection added to the enjoyment. Food options limited and given the price, notwithstanding the event, underwhelming.

  • Lucinda B. Dined: 4 months ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 15 Feb 25
    Had an amazing time with my husband on valentines day. They made it very special and the steak was so delicious

  • Sarah L. Dined: 6 months ago
    3.5
    Food 2.0
    Value 2.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 27 Dec 24
    We had a terrible diarrhea the following day, so sad

  • Katlego S. Dined: 6 months ago
    2.5
    Food 3.0
    Value 3.0
    Service 1.0
    Ambience 3.0

    Reviewed on: Thu 26 Dec 24
    When we arrived at the restaurant, the food and beverage manager was so rude to us claiming we did not have a reservation due to them being overbooked and had not paid in advance. I even showed him my booking confirmation and the calls I had been on the previous day where they had promised to call me back and they didn’t. He was so rude to a point where he said we must leave. I am however grateful for the supervisor Connie who devised a solution for us and we ended up being served so well by Busi. I did not appreciate the tone and attitude received from the food and beverage manager and I will be launching a formal complaint with the hotel.

  • Karabo T. Dined: 6 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 16 Dec 24
    I really had an amazing time there

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