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Fire & Ice Melrose Arch

Reservations Collection Delivery
African American Contemporary South African
22 Whiteley Street, Melrose Arch Precinct, Melrose, Johannesburg, Gauteng, 2076
(184 reviews)
RRR

Attributes

  • Romantic
  • Outdoor Seating
  • Buffet

Discover a vibrant, urban lifestyle in the heart of Johannesburg, South Africa at Protea Hotel Fire & Ice Johannesburg Melrose Arch. Located in the bustling precinct of Melrose Arch, our 4-star hotel surrounds guests with exceptional style, comfort and just the right amount of lavish, Hollywood-inspired decor. Whether traveling for business or leisure, guests will enjoy our superb location near the Johannesburg Zoo, Nelson Mandela Square and other popular local attractions.

Reviews (184)

4.1 out of 5.0
Food 4.1
Value 4.0
Service 4.1
Ambience 4.3
  • Portia S. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 18 Mar 23
    I loved everything

  • Mudiwa C. Dined: 3 weeks ago
    4
    Food 4.0
    Value 4.0
    Service 5.0
    Ambience 3.0
  • Phumeza M. Dined: 1 month ago
    3
    Food 3.0
    Value 3.0
    Service 1.0
    Ambience 5.0
  • Dumisani M. Dined: 1 month ago
    3.5
    Food 5.0
    Value 3.0
    Service 3.0
    Ambience 3.0

    Reviewed on: Wed 15 Feb 23
    The food was very good. They gave us a non-alcoholic cocktail which wasn't worth the price. Service could've been better but it was a busy night. Otherwise, we enjoyed our evening.

    1
  • BONGI Dined: 3 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 27 Dec 22
    Excellent Christmas service. I loved everything

  • Angelina P. Dined: 3 months ago
    1
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Fri 23 Dec 22
    The food was below standards! We ordered numerous things off the very limited menu and nothing was worth the price

  • Henry S. Dined: 3 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 11 Dec 22
    Excellent service and the food was deliciously done as requested

  • Audrey Dined: 6 months ago
    1.8
    Food 2.0
    Value 1.0
    Service 1.0
    Ambience 3.0

    Reviewed on: Mon 26 Sep 22
    I was very disappointed in the service received. I booked the dining area for 2pm until 6pm as I was sold that supper is served around 6pm. But prior to this I get told on a Friday before the event that the menu that I chose cannot be accommodated, that was then eventually sorted out. So on the day of my birthday guest has arrived at 2pm, we are told that we need to move to the lounge area due to the dinner booking. Setup in the lounge takes over an hour, my function officially started around something to 4 - whilst I have guest that needs to leave at 5pm. On top of that not all the elements of the food was served, ie there was no poppadoms for the butter chicken. My day was ruined and I had to pretend that I am having a ball of a time whilst being very disappointed and upset. The setting in the lounge substandard, I chose the establishment for its elegance and I feel I was robbed of that - the chairs were boardroom conference chairs. You only turn 40 once in life and thanks to you mine was ruined proper.

  • Chioombo Dined: 7 months ago
    4.7
    Food 4.0
    Value 5.0
    Service 5.0
    Ambience 0.0
  • Busi C. Dined: 8 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 25 Jul 22
    The service was great. We were well taken cared off, We will definitely consider this hotel again.

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Opening Hours

  • Monday 07h00 - 21h00
  • Tuesday 07h00 - 21h00
  • Wednesday 07h00 - 21h00
  • Thursday 07h00 - 21h00
  • Friday 07h00 - 21h00
  • Saturday 07h00 - 21h00
  • Sunday 07h00 - 21h00