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JoyJozi

Burgers Contemporary International
Location Pointer 51 Eastwood Rd, Dunkeld, Randburg, 2196, South Africa
4.1
(2130 reviews)
RR
Menu
Favourite

Attributes

  • Child Friendly
  • Outdoor Seating
  • Wheelchair Friendly
  • WiFi
  • Fireplace

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Menu
Favourite

Where princesses and pirates meet under liquorice skies and dream up their big plans!

Because our little humans have big thoughts and big hearts that need to be nourished and encouraged!

Where delicious meets mindful...and sprinkles rain down from cotton candy clouds!

Where anything is possible! Because every bite is full of the right stuff!

Opening Hours

  • Monday 09h00 - 20h30
  • Tuesday 09h00 - 20h30
  • Wednesday 09h00 - 20h30
  • Thursday 09h00 - 20h30
  • Friday 09h00 - 20h30
  • Saturday 09h00 - 20h30
  • Sunday 09h00 - 20h30

Reviews (2130)

4.1 out of 5.0
Based on the past 12 months
Food 4.0
Value 3.9
Service 4.1
Ambience 4.5
  • JUDY DLAMINI Dined: 2 days ago
    3.7
    Food 1.0
    Value 0.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 10 Jan 26
    Fish was dry veggies were smouldered with sugar😰

  • KOKI Dined: 2 days ago
    4
    Food 3.0
    Value 3.0
    Service 5.0
    Ambience 5.0
  • SIMON Dined: 2 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 10 Jan 26
    Awesome place thank you highly recommended

  • KENEILWE Dined: 2 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sat 10 Jan 26
    Always a great experience for the little people and adults too

  • MELLISA Dined: 2 days ago
    4.3
    Food 5.0
    Value 5.0
    Service 3.0
    Ambience 4.0

    Reviewed on: Sat 10 Jan 26
    Good place for the kids to be entertained

  • Anele K. Dined: 4 days ago
    4.3
    Food 5.0
    Value 5.0
    Service 3.0
    Ambience 4.0

    Reviewed on: Thu 08 Jan 26
    Lovely place with a reasonably priced, standard menu; however, the service was disappointing. As it was our first visit, we waited about 10 minutes at reception before being attended to. When someone did assist us, they were very pleasant. After being seated, it took another 30 minutes before our order was taken, and this required some polite waving to get attention. I wasn’t being frantic, and the restaurant was not full at the time. More attention should be given to service efficiency—perhaps by having additional staff on duty.

    JoyJozi responded on Fri 09 Jan 26:
    Dear Anele, Thank you so much for taking the time to share your feedback, and for your kind words about our food, value, and overall space — we truly appreciate it. We’re very sorry that your first visit was let down by the service delays you experienced. Waiting at reception and then again to place your order is certainly not the standard we aim for, especially when the restaurant was not at full capacity. Your experience highlights a gap in attentiveness and efficiency, and we completely understand your disappointment. Please know that your comments have been taken seriously and shared with our management team. We are actively reviewing staffing flow and service procedures to ensure guests are greeted promptly and attended to more efficiently, particularly during quieter periods when this should be easier to manage. We truly value constructive feedback like this, as it helps us improve. We hope you’ll consider giving us another opportunity in the future so we can provide you with the level of service that matches the food and experience we strive to deliver. Warm regards, Abigail & The Joy Jozi Team 💛

    1
  • Kabelo Dined: 1 week ago
    4
    Food 3.0
    Value 4.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Thu 08 Jan 26
    Lovely place and kids loved it. The food was a little cold though

    JoyJozi responded on Fri 09 Jan 26:
    Hi Kabelo, Thank you so much for your lovely feedback — we’re so happy to hear that you enjoyed the space and that the kids loved it! 💛 We’re really sorry to hear that the food wasn’t served hot enough. That’s definitely not the experience we want for our guests, and we appreciate you bringing it to our attention. We’ve shared this with our kitchen team to ensure food is served promptly and at the right temperature going forward. We hope to welcome you and your family back again soon and give you an even better experience next time. Warm regards, Chef Abi & The Joy Jozi Team 😊

  • SHAMAL Dined: 4 days ago
    4
    Food 4.0
    Value 3.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Thu 08 Jan 26
    The food is good quality, tasty and well prepared however the menu is grossly overpriced .

    JoyJozi responded on Fri 09 Jan 26:
    Hi Shamal, Thank you for taking the time to share your feedback, and for your kind words regarding the quality and preparation of our food — we truly appreciate that. We do understand your concern around pricing. As a restaurant, our pricing reflects the use of quality ingredients, freshly prepared meals, and the significant costs involved in running a safe, family-friendly venue — including staffing, utilities, equipment, maintenance, and creating an environment designed especially for children and families. That said, we know value is experienced differently by every guest, and your feedback is noted and appreciated. We’re grateful you visited us and took the time to share your thoughts, and we hope to welcome you back again in the future. Warm regards, Chef Abi & The Joy Jozi Team 💛

  • NDLOVU Dined: 4 days ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Thu 08 Jan 26 (Guest left no comment)

    JoyJozi responded on Fri 09 Jan 26:
    Hi Ndlovu, Thank you so much for the 5-star rating — we truly appreciate your support! ⭐⭐⭐⭐⭐ We’re so glad you enjoyed your experience with us and hope to welcome you back again very soon. Warm regards, Chef Abi & The Joy Jozi Team 💛

  • Catija N. Dined: 5 days ago
    1
    Food 0.0
    Value 1.0
    Service 1.0
    Ambience 0.0

    Reviewed on: Wed 07 Jan 26
    Dear JoyJozi I am writing to formally express my deep disappointment and dissatisfaction regarding the handling of our reservation scheduled for 4 January at 12:00. We made the reservation in good faith through your system and paid the mandatory deposit of R110.00, as required by your website, which clearly confirmed our booking for that date and time. At no point did we request any cancellation or modification. Subsequently, we received an email asking us to reconfirm the reservation in your system. We did not complete any new confirmation, and despite this, your system had already accepted and confirmed the original booking, fully aware that the following time slots were already fully booked. When we later contacted you to inquire about the paid amount, we were informed that we had cancelled the reservation, which is entirely incorrect. We did not cancel, amend, or authorize any change whatsoever. The cancellation and rescheduling were initiated from your side, without our consent. To make matters worse, our reservation was unilaterally moved from 4 January to 6 January, a date on which we were no longer available due to a planned international trip showing that our original plan had to be completely reworked because of this situation. This reflects a serious failure in reservation management. If your establishment is fully booked for later hours, the system should not allow bookings for earlier time slots, only to later attribute the resulting issue to the customer. This is neither acceptable nor professional. Given the above, we formally request: 1. An immediate refund of the R110.00 deposit, and 2. A serious review and improvement of your booking system and internal procedures to prevent similar situations in the future. We are extremely disappointed with this experience and expected a much higher standard of professionalism and accountability. We look forward to your prompt response and confirmation of the refund. Kind regards, Catija Chipo

    JoyJozi responded on Fri 09 Jan 26:
    Dear Catija, Thank you for bringing this matter to our attention. We sincerely apologise for the frustration and inconvenience caused by the handling of your reservation — this is certainly not the experience or standard of service we strive to offer. We acknowledge that there was a failure within our reservation system and internal processes, and we fully understand why this situation was disappointing, particularly given that your booking was made in good faith and supported by a confirmed deposit. Please note that the R110.00 deposit has now been fully refunded, and confirmation has been issued. We are truly sorry for the disruption this caused to your plans. Your feedback has been taken seriously and has already been escalated to management. We are actively reviewing our booking system and internal procedures to ensure greater clarity, accuracy, and safeguards are in place to prevent a similar situation from occurring again. Thank you for raising this with us. While we regret that your experience fell short, we appreciate the opportunity to identify and correct areas that require improvement. Kind regards, Abigail & The Joy Jozi Team

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