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Palm Terrace at Palm House

Vegetarian Friendly International Breakfast Afternoon Tea
4.6 RR
Menu
Favourite

Attributes

  • Child Friendly
  • Romantic
  • Outdoor Seating
  • Great Views
  • Wheelchair Friendly
  • WiFi

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Menu
Favourite

Located at Palm House Boutique Hotel, Palm Terrace offers relaxed, all-day dining in a serene setting. Enjoy breakfast, lunch, or dinner including dishes such as their signature soufflé omelette, house-made gourmet burger and their new Friday Night Steak Club menu.
Whether dining on the terrace under the shade of age-old Palm Trees or within the conservatory-style room, Palm Terrace offers a smart casual ambiance to enjoy an easy-dining meal with family and friends.

Opening Hours

  • Monday 07h00 - 21h30
  • Tuesday 07h00 - 21h30
  • Wednesday 07h00 - 21h30
  • Thursday 07h00 - 21h30
  • Friday 07h00 - 21h30
  • Saturday 07h00 - 21h30
  • Sunday 07h00 - 21h30

Reviews (180)

4.6 out of 5.0
Based on the past 12 months
Food 4.5
Value 4.4
Service 4.6
Ambience 4.6
  • Andrew C. Dined: 3 days ago
    4.5
    Food 4.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Thu 16 Oct 25
    A lovely setting with staff that are always responsive.

  • Aviella F. Dined: 6 days ago
    1.3
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 2.0

    Reviewed on: Tue 14 Oct 25
    Such a beautiful location with so much potential but unfortunately we had some of the worst service combined with below average food quality. From the bread being burnt and hard, to lack of flavour within the ingredients, the attitude from the staff were also less than interested in assisting us despite their own mistake - making it seem like it was an us problem - not even an apology or means to make up for the situation. Seems like the staff needs better training as they lacked knowledge of the menu, and advised about dishes that later were incorrect. The manager didn’t seem phased by their attitude, and overlooked how they treated us. We were so shell shocked that we actually wanted to leave during the seating but pushed through to the end - we should have left earlier.

  • Keamogetse S. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 06 Oct 25
    I had a lovely dining experience at Palm Terrace. The atmosphere was warm and welcoming, with beautiful decor that made the space feel calm and inviting. The staff were friendly and attentive without being intrusive. The food absolutely amazing..

  • Busisiwe M. Dined: 2 weeks ago
    1.8
    Food 1.0
    Value 3.0
    Service 1.0
    Ambience 2.0

    Reviewed on: Sat 04 Oct 25
    Our waiter completely messed up our order. I order a medium tomahawk, got served a well steak my daughter ordered a well steak got served a rare steak my tomahawk was replaced with a different cut because they had ran out of tomahawk steaks! The order was taken by a different person and brought by another waiter! Our table was not cleared we had to make a plan as to how to make space for everything on the table. Our waiter never checked on us after our food was served till the time we left. An overall disappointing service…

  • Berel B. Dined: 2 weeks ago
    4.3
    Food 5.0
    Value 5.0
    Service 4.0
    Ambience 3.0

    Reviewed on: Mon 29 Sep 25
    the food was excellent. well worth a visit

  • Anna B. Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 28 Sep 25
    What an absolute gem! The Palm Terrace at Palm House truly impressed us with its delicious food, wonderful service, and the warmest, friendliest staff. We felt so welcomed and taken care of from start to finish. My elderly mother had an amazing and memorable experience. We’ll definitely be coming back again!

  • Clive Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 22 Sep 25
    One of our absolute favourite places to eat. Great food, great people great surroundings.

  • Sascha B. Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Sun 21 Sep 25
    A great place! By far exceeded our expectations. Sunday brunch is amazing. Service is fantastic. The duck is out of this world!

  • Bronwyn N. Dined: 4 weeks ago
    4.3
    Food 5.0
    Value 4.0
    Service 4.0
    Ambience 4.0

    Reviewed on: Sat 20 Sep 25
    Seriously good steak. If you enjoy your red meat then steak night Friday is the place you need to be. Simple preparation lets the meat do the talking .

  • Tess T. Dined: 4 weeks ago
    4.8
    Food 5.0
    Value 5.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Sat 20 Sep 25
    Great meal. Meat was so tender and tastey. Lovely friendly staff.

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