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Paradiso Monte Casino

Coffee Shop Contemporary Pizza Seafood Spanish Sushi Tapas Vegetarian Friendly
Location Pointer Montecasino, Montecasino Blvd, Fourways, Johannesburg, 2055, South Africa
4.4
(797 reviews)
RR
Menu
Favourite

Attributes

  • Romantic
  • Outdoor Seating
  • Great Views
  • Wheelchair Friendly
  • WiFi
  • Fireplace

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Menu
Favourite

Paradiso embodies the quest into the divine and a true expression of taste.
We invite you on a journey of the senses.
The taste, smell and sounds of a never-before-seen spectacle of culinary and experiential theatre.

Opening Hours

  • Monday 11h00 - 22h00
  • Tuesday 11h00 - 22h00
  • Wednesday 11h00 - 22h00
  • Thursday 11h00 - 02h00
  • Friday 11h00 - 02h00
  • Saturday 11h00 - 02h00
  • Sunday 11h00 - 22h00

Reviews (797)

4.4 out of 5.0
Based on the past 12 months
Food 4.4
Value 4.2
Service 4.3
Ambience 4.6
  • Bronwen D. Dined: 5 days ago
    3
    Food 3.0
    Value 4.0
    Service 1.0
    Ambience 4.0

    Reviewed on: Wed 18 Feb 26
    I personally enjoyed my food, but a few of my friends received cold food after waiting quite a while for it. The Heineken draught beers were off, and our waitress was rarely around to take drink orders or respond to questions or complaints. We kept having to get the attention of another staff member, who was extremely kind and helpful, but wasn’t assigned to our table. Two managers did visit, but they weren’t especially helpful or proactive either. For example, when we (more than once) mentioned the delay with drinks, they didn’t immediately take the orders themselves – they just said they’d find the waiter, which meant more waiting! One of my friends (who received an expired beer) is a long-time restaurateur himself, and found that to be unacceptable. Later, one of the managers generously offered me a complimentary birthday dessert as a "we're sorry" gesture, but that felt a little awkward since I wasn’t one of the guests with cold food or bad beer! And when he took that dessert order, he did not ask the rest of the table if they wanted dessert too (complimentary or not). So no one got to order and I ended up eating dessert alone while everyone else watched – not a vibe. The restaurant looks amazing, but sadly, the service, food, and drinks didn’t live up to the surroundings.

    Paradiso Monte Casino responded on Wed 18 Feb 26:
    Hi Bronwen, thank you for sharing such detailed feedback. We are sorry your visit left you and your friends disappointed, especially with the delays, cold food, and issues with the beers and service. Your comments are being taken seriously and we will address them with our team to ensure a more seamless experience for our guests in the future. We hope you’ll give us another look so we can deliver a much better experience next time. Kind regards, PARADISO (Customer Experience – Life and Brand Portfolio)

  • Nhlakanipho Dined: 1 day ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Wed 18 Feb 26 (Guest left no comment)

    Paradiso Monte Casino responded on Wed 18 Feb 26:
    Hi Nhlakanipho, thank you for your fantastic rating. We're pleased you had a great experience at PARADISO and appreciate you taking the time to share your feedback. We hope to welcome you again soon. Warm regards, PARADISO (Customer Experience – Life and Brand Portfolio)

  • Ashwin H. Dined: 4 days ago
    4.3
    Food 5.0
    Value 4.0
    Service 3.0
    Ambience 5.0

    Reviewed on: Tue 17 Feb 26
    Price in Dineplan was misleading. Apparently it was only a deposit and require a substantially larger amount. Waiter tried to add additional items, which were not ordered, to the bill.

    Paradiso Monte Casino responded on Wed 18 Feb 26:
    Hi Ashwin, thank you for bringing these concerns to our attention. We are sorry for any confusion around the pricing and for the issues you experienced with your bill. Your feedback will help us improve clarity and accuracy, and we're taking immediate action to address this with our team. We hope to welcome you back soon and deliver a much more comfortable and memorable experience on your next visit. Warm regards, PARADISO (Customer Experience – Life and Brand Portfolio)

  • Billy L. Dined: 2 days ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 17 Feb 26
    We enjoyed our food. We had the amazeballs and chiken wings starter and the calamari salad and wagyu burger. We will be back to try other items on the menu.

    Paradiso Monte Casino responded on Wed 18 Feb 26:
    Hi Billy, thank you for your wonderful feedback. We are delighted you enjoyed your meal and it is great to hear you are planning to return to explore more of the menu. We look forward to welcoming you back soon. Warm regards, PARADISO (Customer Experience – Life and Brand Portfolio)

  • TJ D. Dined: 5 days ago
    2.8
    Food 2.0
    Value 2.0
    Service 2.0
    Ambience 5.0

    Reviewed on: Mon 16 Feb 26
    Great ambience and lovely place. The food is not bad but I ordered medium rare and got well done steak. I could not get it back to the kitchen because the server Mhlanga would disappear for hours and that made the experience suck. The cocktails also seemed watered down...to pay for a R120 cocktail and not get a little tipsy is crazy.

    Paradiso Monte Casino responded on Mon 16 Feb 26:
    Hi TJ, thank you for sharing your honest feedback. We are sorry your steak was not prepared as requested and that the service from Mhlanga did not meet your expectations. Your comments on the cocktails and overall experience are truly valued and will be addressed with our team. We hope you’ll give us another look so we can deliver a much better experience next time. Warm regards, PARADISO (Customer Experience – Life and Brand Portfolio)

  • Frik S. Dined: 4 days ago
    4
    Food 5.0
    Value 3.0
    Service 4.0
    Ambience 4.0

    Reviewed on: Mon 16 Feb 26 (Guest left no comment)

    Paradiso Monte Casino responded on Tue 17 Feb 26:
    Hi Frik, thank you for your great rating. We appreciate you choosing PARADISO and hope your visit left you with good memories. Looking forward to welcoming you back again soon. Warm regards, PARADISO (Customer Experience – Life and Brand Portfolio)

  • Clyde v. Dined: 4 days ago
    3.3
    Food 3.0
    Value 2.0
    Service 4.0
    Ambience 4.0

    Reviewed on: Sun 15 Feb 26
    Hi. My husband and I had made a reservation at Paradiso for the 14th February 2026. On our arrival , they could not find our reservation, however the hostess remembered my husbands telephone conversation and we were then take to our seats. This was a standard 5 course menu for the night. The chicken skewers was good however the falafel was not. The hummus was very grainy and the falafel was dry. The main course, which was steak and fish. The steak was done to perfection, however the prawns was terribly overcooked and was rubbery when you ate them. The fish was good as well. I ordered a side portion of rice , the rice was not seasoned and it had burnt bits in it. Further to the for the price we paid (R1850.00), we were served with not even a quality rice that normal fine dining restaurants would offer. The final course was desserts. Firstly it states “strawberries “ (plural) with chocolate, we received 1. The tarts were really good, however they had two portions of brownies. Those were definitely not chocolate brownies. They were terribly dry and extremely bitter. Our waiter (Happy) was great, and at every stage he was apologetic and he was shown the mishaps with the food. He understood and he said that he would tell the kitchen an manager our concerns. The manager on the night did not even come to us and address our issues, that to me was extremely bad service. Happy did mention that he spoke to the manager and he was about to give feedback, however we were in a hurry and did not want to listen to the feedback if it was not from the manager of the night themselves . All in all , it was an extremely disappointing night. The food was very overpriced and the quality was not of a fine dining quality. Happy, however was a really good waiter . Thank you Pravanie (reservation under Clyde van Wyk)

    Paradiso Monte Casino responded on Tue 17 Feb 26:
    Hi Clyde and Pravanie, thank you for sharing such detailed feedback about your visit. We are sorry your evening fell short of expectations, especially regarding the issues with the food and the lack of attention from management. Your comments are important to us and will be addressed with our team. We appreciate your recognition of Happy and will make sure he is acknowledged. Someone from our team will be in contact with you soon to make things right. Kind regards, PARADISO (Customer Experience – Life and Brand Portfolio)

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