Choose a location

Or use your current location

Select

Waterfront Restaurant - Balmoral Hotel

Vegetarian Friendly South African Pizza International Indian Fine Dining Coffee Shop Burgers Breakfast Asian/Oriental American Afternoon Tea African
Location Pointer 125 Marine Parade, South Beach, Durban, 4001, South Africa
4.1
(50 reviews)
RR
Menu
Favourite

Attributes

  • Child Friendly
  • Romantic
  • Outdoor Seating
  • Great Views
  • Wheelchair Friendly
  • WiFi
  • Serves Halaal
  • Buffet

Book a table

Menu
Favourite

Our strictly Halaal Waterfront Restaurant leads onto our beautiful Waterfront Terrace, where you can enjoy a relaxing dining experience whilst overlooking the sun-kissed Indian Ocean.

Opening Hours

  • Monday 06h30 - 22h00
  • Tuesday 06h30 - 22h00
  • Wednesday 06h30 - 22h00
  • Thursday 06h30 - 22h00
  • Friday 06h30 - 22h00
  • Saturday 06h30 - 22h00
  • Sunday 06h30 - 22h00

Reviews (50)

4.1 out of 5.0
Based on the past 12 months
Food 4.1
Value 4.1
Service 4.2
Ambience 4.0
  • Keshnee P. Dined: 3 days ago
    1.8
    Food 1.0
    Value 2.0
    Service 2.0
    Ambience 2.0

    Reviewed on: Sun 02 Nov 25
    I was very disappointed with my dinner at The Balmoral Hotel restaurant. The breyani was mushy with the wrong cut of meat and hardly any meat or potatoes. The chicken curry was shredded and unappetizing, the pasta was cold, dry and topped with unmelted cheese, and the fish was processed with a thick, floury batter that tasted cheap. The roast beef was dry, charred, and mostly surrounded by onions and garnish with very little actual meat, at one point there was none left at all. The stir-fry noodle station had no staff to assist. There were no rotis or breads offered even though there was a potato curry, and no other veg options like dhal to accompany it. The trifle had no fruit or cream, although the custard was excellent. The tea and coffee station was set up right next to the desserts but apparently not part of the buffet, which was confusing and disappointing. The manager on duty was unprofessional, dismissive, and even discussed my complaint with other staff in front of guests. For R235 per person, I expected much better quality, flavour, and service. The entire menu and preparation methods need serious review.

  • KURSHIDA S. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 27 Oct 25
    The best experiance, food amazing, staff were friendly. Will recommend the restaurant to all my friends anf Family.

  • Nothando S. Dined: 1 week ago
    4.8
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 4.0
  • Londiwe Z. Dined: 3 weeks ago
    4.8
    Food 4.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Thu 16 Oct 25
    The staff were so welcoming and friendly right from the reception lady to the waitresses. The food was amazing!! I wish there were more options with the dessert though as there was only various cakes being served for dessert. But overall definitely value for money and will definitely be coming back again

    Waterfront Restaurant - Balmoral Hotel responded on Sun 19 Oct 25:
    Dear Londiwe Zuma, Thank you for sharing your wonderful feedback. We’re delighted to hear that our team made you feel welcome and that you enjoyed the food. Your kind words about our staff and service truly mean a lot to us. We also appreciate your suggestion regarding dessert variety, it’s a valuable insight that we’ll certainly take into consideration as we continue improving our offerings. We’re so pleased to know you found your experience to be great value for money, and we look forward to welcoming you back again soon!

  • Precious D. Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 13 Oct 25
    Every time I go to DBN, I sleep at Balmoral Hotel because their breakfast is always the best, I wouldn’t trade it for anything. Fridays dinner (sea food) was top notch. Sunday dinner (meaty) was OK. I would recommend Waterfront Restaurant in Balmoral Hotel anytime. I see there is great improvement in different areas in this hotel. Keep it up

    Waterfront Restaurant - Balmoral Hotel responded on Tue 14 Oct 25:
    Dear Precious Dlamini Thank you so much for your continued support and for taking the time to share such wonderful feedback. We are delighted to hear that you always enjoy our breakfast and that Friday’s seafood dinner exceeded your expectations. We also appreciate your honest comment regarding Sunday’s dinner, your feedback helps us to continuously improve our offerings. It’s truly rewarding to know that you’ve noticed positive changes at The Balmoral Hotel. Your recommendation of our Waterfront Restaurant means a great deal to us. We look forward to welcoming you back soon for another memorable stay.

  • Sthembile B. Dined: 3 weeks ago
    1
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Mon 13 Oct 25
    Service was absolutely bad even got robbed made me pay for extra 4 people

    Waterfront Restaurant - Balmoral Hotel responded on Sun 19 Oct 25:
    Dear Sthembile Bhengu, We are very sorry to hear about your experience and the concerns raised. This is not the standard of service we aim to deliver, and we sincerely apologize for any inconvenience caused. Your feedback has been noted and addressed with our team to ensure such issues do not occur again.

  • Claudine Dined: 3 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • SAMUKELISIWE N. Dined: 1 month ago
    1.5
    Food 1.0
    Value 1.0
    Service 3.0
    Ambience 1.0

    Reviewed on: Sun 28 Sep 25
    The food was bad, dessert was better.

    Waterfront Restaurant - Balmoral Hotel responded on Thu 02 Oct 25:
    Dear SAMUKELISIWE NGEMA, Thank you for sharing your feedback with us. We’re truly sorry to hear that the food did not meet your expectations, but we’re glad you enjoyed the dessert. Your comments are valuable, and we’ll share them with our kitchen team to ensure we improve. We hope to have the opportunity to serve you again and provide you with a better overall experience.

  • Shoni M. Dined: 2 months ago
    4.5
    Food 4.0
    Value 5.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Thu 28 Aug 25
    I loved the desert. The food was just normal.

    Waterfront Restaurant - Balmoral Hotel responded on Sun 07 Sep 25:
    Dear Shoni Mufamadi Thank you for sharing your feedback with us. We’re delighted to hear you enjoyed the dessert! We’ve also taken note of your comment regarding the food and will share it with our kitchen team as we continually strive to improve. We look forward to welcoming you back for an even better experience next time.

  • Caroline Z. Dined: 2 months ago
    4.5
    Food 4.0
    Value 4.0
    Service 5.0
    Ambience 5.0
Show More
Book Now