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Home / All / For restaurateurs / The power of mentoring

The power of mentorship in the hospitality industry

Published in partnership with Jenny Handley Performance

21 September 2023

Every year the JHP Gourmet Guide™ acknowledges a worthy role model and mentor. In 2023, Chef Harald Bresselschmidt of Aubergine (a restaurant that has held its own in the culinary world for 27 years) was the Haute Performance Pillar winner. As a pillar of the industry, he’s mentored countless talented chefs who have gone on to earn their own acclaim.

Mentors are essential in this gruelling industry that we call hospitality, as many people enter without qualifications. – Jenny

Armed with a good attitude they can learn the skills along the way, but there’s nothing more valuable than enlisting the insights of a worthy mentor.

For me, the joy of interviewing chefs is discovering who shaped them along the way. Mentors are sometimes consciously chosen and, in other instances, it is from afar and they may not know who or how many people they have influenced.

What to look for in a mentor


It’s interesting that when choosing a mentor, we usually request support from someone with whom we have a strong rapport when, in actual fact, we grow more when guided by someone who challenges us and pushes our buttons!

When choosing a mentor, find someone who challenges you. – Jenny

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How to acquire a mentor


  1. Make a formal, tangible request. Outline what you wish to learn and your expectations of the relationship. Be as specific as possible.
  2. Outline your timeline. Mentors may be reluctant to give support unless they know how much of their time and expertise will be required. Be prepared to discuss how long you would like the mentoring relationship to last.
  3. Don’t be afraid. Don’t fear approaching someone who has a public profile. If you admire someone’s work, reach out to them and see if they would be willing to be your mentor. Helping others in their career is a privilege, not a chore.
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Practical tips for getting the most out of your mentorship


  1. Define your goals. Outline your career goals, your strengths and your challenges. Once you have a clear understanding of your career goals, you can start to look for a mentor who can help you reach them.
  2. Find the right mentor. Decide which qualities and skills you need to hone, and then decide who the right mentor will be. It is preferable to request guidance from someone who is easily accessible or in your organisation, for ease of contact.
  3. Set clear expectations and be open and honest. Once you’ve found a potential mentor, reach out to them and explain why you are interested in having them as a mentor. Explain what you are looking to improve and accomplish. Be brave and show your vulnerability, as only with honesty will the relationship flourish.
  4. Be proactive. Structure bi-weekly or monthly meetings that focus on a specific challenge or facet of your growth, and start each meeting with feedback and constructive criticism.
  5. Be grateful. At the end of the set period, thank your mentor for their time, guidance and advice. Then go on your way and make your mentor proud!

My first mentor was Ina Paarman who was one of my lecturers when I was studying Food & Clothing Technology. I worked part-time in her business when she was running it from her garage. It’s now a global business and a household name. I learnt not only practical skills but also integrity, work ethic and respect.

If you are established in your career and can share leadership skills, I encourage you to become a mentor. There is enormous purpose and pleasure in being a mentor. – Jenny

If you need to grow, don’t hesitate to embark on your own mentorship journey.

Jenny Handley Performance

Jenny Handley Performance

Brand specialist, restaurant consultant and global restaurant reviewer, Jenny Handley, is curator of the annual JHP Gourmet Guide™, editor of the bi-monthly magazine, and host of FMR Fine Food. She empowers companies and individuals to build their brands, offering brand strategies, high-performance training and sustainable leadership development in hospitality and other industries.

All views and opinions expressed in this article represent that of the author, Jenny Handley, and do not represent that of Dineplan or the companies we work with. While we make every effort to ensure that the information we share is accurate, we welcome any comments, suggestions, or correction of errors.

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